Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Internet Explorer,
  • Ability to type (30+ wpm)
  • Office procedures
  • Knowledgeable with HIPPA
  • Telephone skills
  • Data entry
  • Faxing,and printing/copying
  • Customer service-oriented
  • Cash register familiarity
  • People-oriented
  • Retail merchandising specialist
  • Technical aptitude
  • Basic administrative knowledge
  • Detail-oriented
  • Sales experience
  • Staff training and development
  • Goal-oriented
  • Excellent communication skills
  • Friendly demeanor
  • Strong work ethic
  • Outstanding interpersonal skills
Professional Summary
Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. Solid understanding of the retail industry. Excellent customer service, communication and listening skills with cash management and POS systems experience.
Work History
Merchandising Execution Associate, 05/2017 to Current
Bass Pro ShopsFoxborough, MA,

Prepared interesting and innovative visual displays to grab customer interest and promote sales.

  • Managed aesthetically pleasing displays to showcase company products and increase sales
  • Monitored and replenished display inventory and restructured according to available stock
  • Created interior displays to promote products in alignment with corporate sales objectives
  • Arranged consistent shelves, bins and racks by following established planograms
  • Promoted seasonal products and trends to ensure efficient movement of stock
  • Worked with managers, vendors, and advertising directors to optimize promotions
  • Updated floor design for the company to more effectively present products to patrons
  • Enhanced overall store appearance by applying careful consideration to product and display locations
  • Updated pricing and signage to complete product displays and educate customers
  • Answered product questions with up-to-date knowledge of sales and store promotions
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
  • Followed merchandising guidelines to present visually appealing displays
Assistant Store Manager and Sales Associate, 05/2014 to 09/2017
Dollar GeneralCity, STATE,
  • Responsible for Opening the store.
  • Counting Register as well as Change Fund
  • Documented sales daily
  • Made sure deposits make it to the bank in a timely manner
  • Responsible for setting the store layout according to the monthly activity guide
  • Greeted customers in a timely fashion while quickly determining their needs during their visit to the store
  • Recommended merchandise to customers based on their preferences and particular product they are in search of
  • Checked in Vendors that delivered product to stores along with showing them where particular items went according to the store layout for that month
  • Received truck on Truck day by making sure the freight belonged to our store and making sure all merchandise is delivered
  • Maintained accurateknowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Responded to customer questions and requests in a prompt and efficient manner
  • If an item is not in stock at our location, I will contact other store locations to determine merchandise availability
  • Completed all cleaning, stocking and organizing tasks in store, office, and also the receiving room
  • Trained store staff by reviewing with them their responsibility and what is expected from them while employed with the company
  • Reviewing staff job results and learning needs with SM
  • Implementing updated guidelinesthat the company may have
  • Producing merchandise displays in windows and showcases, and on sales floor
  • Help customers by providing information, answering question, obtaining merchandise requested
  • Reviewingcustomer complaints and service suggestions
  • Maintains a safe and clean store environment bykeeping the store customer ready
  • Maintains inventory by checking merchandise to determining items withhigh demands
Apparel Associate, 02/2012 to 10/2013
Walmart Super CenterCity, STATE,
  • During my employment at Walmart Super Center I was responsible for many task that contribute to the day-to-day functioning of the store as a whole and also to my main areas of expertise within the store. One of my main responsibilities was to ensure that the customers had a pleasant shopping experience by extending outstanding customer service skills. I answered all questions including where a certain product is located in the store by pointing them into the right direction or personally taking them there myself.
  • I also gave in depth descriptions of items within my area and explaining its function along with price and availability.
  • With this i was able to satisfy the customer in a professional and timely manner and leave them with satisfactory with the product they have purchase.
  • Stocking and running freight.
  • When stocking merchandise I was responsible for receiving, handling, and helping to manage the inventory of merchandise and supplies.By doing this i maintain an organized area and contributed to the profitability of the company.I also placed orders for supplies and customized customers orders.
  • Accurate tracking and documentation was essential for later use and also for company records.
  • I proficiently provide daily accounting and documentation,and participate in formal periodic inventory audits.This part of the job also trained me to transfer damaged merchandise, and manufacturer returns, research inventory discrepancies, and reporting suspicious activities to loss prevention specialists.
  • By doing these task I help decrease store shrinkage tremendously.
  • I also was responsible for setting mods and zoning.
  • When setting a mod the company sends the store a diagram of how a product should be displayed on the shelf within the store.
  • Throughout a workday I would zone my are by putting things in their respectful places, making sure other departments merchandise is returned back to them and making sure the area looks presentable I also was a cashier at my previous job.
  • This part of the job taught me to perform multiple task such as bag, box, wrap, or gift-wrap merchandise and prepare packages for shipment, compute and record totals of transactions, count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change,identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Pharmacy Technician Medical Administrative Assistant: , Expected in July 2013
Florida Gulf Coast University - ,
  • 3.0 GPA
Registered Phlebotomy Technician: , Expected in May 2010
Columbus Technical College - ,
Phlebotomy Technician
  • 25 credits Semester Hours
  • 3.5 Registered
  • Phlebotomy Technician through AMT
High School Diploma: , Expected in June 2010
Hardaway High School - ,

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended

  • Florida Gulf Coast University
  • Columbus Technical College
  • Hardaway High School

Job Titles Held:

  • Merchandising Execution Associate
  • Assistant Store Manager and Sales Associate
  • Apparel Associate


  • Pharmacy Technician Medical Administrative Assistant
  • Registered Phlebotomy Technician
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: