merchandise service coordinator resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Skillful Retail Merchandiser accomplished in product assembly, material handling and display design. Works well independently and as part of dynamic teams. Skilled at collaborating with diverse brands on product placement, store displays and marketing material for new beauty launches and promotions.

  • Cashiering
  • Customer Service
  • Time Management
  • Retail Sales
  • Microsoft Word
  • Cash Handling
  • Team Lead
  • Teamwork
  • Cash Handling
  • Cashiering
  • Cashier
  • Customer Service
  • English
  • Inventory
  • Team Lead
  • Microsoft Word
  • Multitasking
  • Organizing
  • Policies
  • Quality
  • Retail Sales
  • Safety
  • Fluent
  • Spanish
  • Supervisor
  • Teamwork
  • Time Management
Work History
Merchandise Service Coordinator, 05/2020 - Current
Scheels Sports Sparks, NV,
  • Championing and modeling the Ulta Beauty mission, vision and values
  • Meeting/exceeding sales, profitability and operational goals
  • Forecasting/adjusting payroll to maximize productivity and workload
  • Enhancing the Ulta Beauty brand through “wow” guest experiences
  • Reviewing/interpreting financial and operational reporting, including store visit and audit results
  • Identifying underperforming metrics and generating strategic solutions that leverage existing tools, programs and resources
  • Attracting, hiring and retaining a diverse team of top talent
  • Training, coaching and developing direct reports
  • Enhancing associate engagement by building a high-performance environment that inspires and encourages
  • Promoting operational excellence by sharing best-practices, establishing priorities and providing support
  • Ensuring adherence to all Ulta Beauty policies, procedures and standards, including merchandising and visual updates
  • Prioritizing tasks and managing store workload
  • Protecting company assets and minimizing loss according to store standards and operating procedures, including workplace safety, inventory control and loss prevention
  • Supporting continuous improvement by implementing company programs and influencing end-user adoption
Lead Cashier, 12/2018 - 05/2019
H-E-B Beaumont, TX,
  • Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
  • Worked as a team member performing cashier duties, product assistance, and cleaning.
  • Responsible for ringing up guests in a timely manner and guaranteeing high level of customer service.
  • Regularly sought to up sell and add on additional merchandise.
  • Stocked and rotated inventory regularly.
  • Organized the store by returning all merchandise to its proper place.
  • Assisted the tasking team with processing and organizing the new product coming into the store.
  • Replenished merchandise shelves with items from the stockroom.
  • Processed merchandise returns and exchanges.
  • Kept up with the entire teams performance stats.
  • Sought out to work with other team members in helping sell products, meet goals, and assist with brand competitions.
Beauty Advisor, 06/2018 - 05/2020
Augustana Care Corporation Victoria, MN,
  • Promptly acknowledging and warmly greeting each guest entering the store
  • Offering friendly, knowledgeable and courteous service that always takes priority over other related duties
  • Determining each guest’s needs and answering questions concerning products and services (partnering with management as needed)
  • Recommending additional and complementary products and/or services based on guest interests or items already selected for purchase, promoting the Ulta Beauty loyalty and guest service programs
  • Informing guests of current promotions, events and services within the store, booking appointment for in-store events
  • Serving multiple guests at one time while maintaining composure during busy or peak selling times
  • Helping to eliminate and/or reduce potential theft of product by providing exceptional guest service and maintaining awareness while on the sales floor
  • Courteously handling sales, refunds and exchanges
  • Ensuring all resets and planograms are executed properly
  • Setting up advertising displays or arranging merchandise to highlight sales and promotional events
  • Ensuring the store is replenished throughout the day and merchandising all products to company standards on shelves and tables
  • Participating in physical inventory preparation, execution and follow-up
  • Executing receipt of shipment truck within company guidelines
  • Ensuring overall store cleanliness including restrooms, cashwrap, backroom and sales floor
  • Staying informed regarding new or existing products (e.g., their ingredients and benefits) to better serve guests
Server, 03/2017 - 05/2018
Chartwells At Texas State University City, STATE,
  • Prepared, presented and served food as needed.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Weighed and measured designated ingredients.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Cleaned work areas, equipment and utensils.
  • Distributed supplies, utensils and portable equipment.
  • Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Resolved customer concerns and relays relevant information to supervisor.
  • Ensured compliance with company service standards and inventory and cash control procedures.
  • Assured compliance with all sanitation and safety requirements.
  • Performed other duties as assigned.
: Communication Studies, Expected in
Texas State University - San Marcos, Texas
Status -
High School Diploma: , Expected in
Southwest High School - San Antonio, Texas
Status -

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Resume Overview

School Attended

  • Texas State University
  • Southwest High School

Job Titles Held:

  • Merchandise Service Coordinator
  • Lead Cashier
  • Beauty Advisor
  • Server


  • High School Diploma

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