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merchandise manager resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Inventory Management
  • Shipment Processing
  • Stockroom Organization
  • Product Pricing
  • Retail Display Setup
  • Staff Training
  • Customer Service
  • Vendor Invoicing
  • Basic Mathematics
  • Verbal and Written Communication
  • Team Leadership
  • Pricing Updates
  • Quality Assurance Standards
  • Coaching and Mentoring
  • Attention to Detail
Experience
Merchandise Manager, 06/2022 - Current
Circuit Of The Americas Del Valle, TX,
  • Customer service
  • Coordinated staff schedules
  • Lead a team of aprox 20 employees
  • Put together product displays and shelving layouts to maximize sales and influence customer purchasing habits.
  • Maintained physical inventory of merchandise
  • Cash office
  • Processing freight
  • Worked with vendors
  • Planograms
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Executed multiple projects simultaneously, coordinating and prioritizing tasks.
  • Worked registers, self checkout
  • Front face store and recovery for next day
  • Kept track of sales, inventory, audits, observations
  • Daily zone sheet
  • Damages
  • Acting Store Manager since May 2023 to current
  • Working hand in hand with district management
  • Work along side loss prevention
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Completed inventory audits to identify losses and project demand.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Assigned work and monitored performance of employees
  • Interviewed prospective employees and made hiring decisions
Assistant Manager, 10/2021 - 06/2022
United Pacific Lakeside, CA,
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Completed inventory audits to identify losses and project demand.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Paint machine
  • Still products such as chainsaws
  • Key machine
  • Open/ close store
Logistics Manager, 06/2016 - 10/2019
Leidos Holdings Inc. Marysville, CA,
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed completed work to verify consistency, quality and conformance.
Education and Training
: , Expected in
-
Everest College - Anaheim - Anaheim, CA
GPA:
Status -

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Resume Overview

School Attended

  • Everest College - Anaheim

Job Titles Held:

  • Merchandise Manager
  • Assistant Manager
  • Logistics Manager

Degrees

  • Some College (No Degree)

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