Merchandise Manager Resume Example
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MERCHANDISE MANAGER
Summary
Adaptable Merchandising Manager offering one year analyzing sales data to plan merchandise. Offered well-rounded selection of merchandise while carefully monitoring sales data for each item using solutions software. Reviewed sales history for successful purchasing. Leveraged online sales tactics to increase profits.
Skills
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Experience
Company Name | City, StateMerchandise Manager08/2018 - Current
- Developed creative visual merchandising campaigns to focus on selling older inventory.
- Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
- Presented updated floor plans and design strategy to store management.
- Created retail displays to highlight particular products and drive sales according to corporate strategy.
- Updated 18 square-foot store with completely new floor plan to offer customers more visually pleasing product experiences.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins.
- Placed prices and descriptive signage to enhance displays and promote items.
- Assessed purchasing needs and reviewed in-store sales and inventory levels.
- Maintained records of inventory stock and shrinkage by conducting product audits
- Managed visual displays for a retail company to drive exposure and increase revenue.
- Promoted new product releases and limited edition items to drive sales.
- Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
- Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
- Organized appealing and engaging displays to capture customer interest and drive revenue growth.
Company Name | City, StateCashier08/2018 - Current
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Assisted customers with account updates, new service additions and promotional offers.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Helped customers find specific products, answering questions and offering advice.
- Troubleshot and resolved issues with cash registers, card scanners and printers.
- Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
- Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
- Processed customer payments quickly and returned exact change and receipts.
- Learned roles of other departments to provide coverage and keep store operational.
- Processed returned items in accordance with store policy.
- Welcomed customers, offering assistance to help find necessary store items.
- Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Worked closely with front-end staff to assist customers.
Company Name | City, StateHousekeeper01/2016 - 05/2018
- Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
- Collected trash from receptacles and surfaces, discreetly removing items for disposal.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Delivered special request items such as cribs to guest rooms.
- Maintained hotel locker rooms, lounges and back of house areas.
- Replenished guest supplies and amenities.
- Informed supervisor when supplies were low.
- Organized supplies for efficient use based on expected customer needs.
- Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
- Provided deep cleaning services for areas in need of additional sanitation.
- Coached new housekeepers by demonstrating approved cleaning procedures.
- Sterilized kitchenettes and bathroom areas following proper company procedures and using appropriate cleaning products.
- Polished and sanitized hard surfaces, including floors, counters, bathtubs and window sills.
- Interacted pleasantly with clients and patrons when performing daily duties.
- Moved beds, sofas and furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
- Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
- Cleaned exterior surfaces of lighting fixtures, including glass and plastic enclosures to remove dust, cobwebs and dirt.
- Mapped out daily cleaning work assignments by assessing vacant room roster.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
Company Name | City, StateSales Representative01/2013 - 01/2016
- Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
- Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
- Built positive and productive customer connections to drive consistent sales.
- Provided customers with recommendations to promote brand effectiveness and product benefits.
- Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel.
- Implemented consultative sales techniques to generate revenues and exceed sales targets.
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
- Improved profitability and pipeline with multiple marketing channels and sales strategies.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Prepared and processed contracts and order forms for new and existing customers.
- Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
Education and Training
Eau Gallie High School | City, StateHigh School Diploma08/2006
Accomplishments
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
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Resume Overview
School Attended
- Eau Gallie High School
Job Titles Held:
- Merchandise Manager
- Cashier
- Housekeeper
- Sales Representative
Degrees
- High School Diploma
