merchandise manager resume example with 8+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - - -

Adaptable Merchandising Manager offering one year analyzing sales data to plan merchandise. Offered well-rounded selection of merchandise while carefully monitoring sales data for each item using solutions software. Reviewed sales history for successful purchasing. Leveraged online sales tactics to increase profits.

  • Product management and pricing
  • Marketing familiarity
  • Client acquisition strategies
  • Inside and outside sales
  • Microsoft Excel proficiency
  • Customer needs assessment
  • Computer expertise
  • Product merchandising and distribution
  • Time management ability
08/2018 to Current
Merchandise Manager Petco Charlottesville, VA,
  • Developed creative visual merchandising campaigns to focus on selling older inventory.
  • Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
  • Presented updated floor plans and design strategy to store management.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Updated 18 square-foot store with completely new floor plan to offer customers more visually pleasing product experiences.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Assessed purchasing needs and reviewed in-store sales and inventory levels.
  • Maintained records of inventory stock and shrinkage by conducting product audits
  • Managed visual displays for a retail company to drive exposure and increase revenue.
  • Promoted new product releases and limited edition items to drive sales.
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
  • Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
  • Organized appealing and engaging displays to capture customer interest and drive revenue growth.
08/2018 to Current
Cashier Denair Unified School District Denair, CA,
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Processed customer payments quickly and returned exact change and receipts.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed returned items in accordance with store policy.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Worked closely with front-end staff to assist customers.
01/2016 to 05/2018
Housekeeper Dominion Senior Living Riceville, TN,
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Collected trash from receptacles and surfaces, discreetly removing items for disposal.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Delivered special request items such as cribs to guest rooms.
  • Maintained hotel locker rooms, lounges and back of house areas.
  • Replenished guest supplies and amenities.
  • Informed supervisor when supplies were low.
  • Organized supplies for efficient use based on expected customer needs.
  • Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Coached new housekeepers by demonstrating approved cleaning procedures.
  • Sterilized kitchenettes and bathroom areas following proper company procedures and using appropriate cleaning products.
  • Polished and sanitized hard surfaces, including floors, counters, bathtubs and window sills.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Moved beds, sofas and furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
  • Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
  • Cleaned exterior surfaces of lighting fixtures, including glass and plastic enclosures to remove dust, cobwebs and dirt.
  • Mapped out daily cleaning work assignments by assessing vacant room roster.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
01/2013 to 01/2016
Sales Representative Canon Solutions America Edina, MN,
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Built positive and productive customer connections to drive consistent sales.
  • Provided customers with recommendations to promote brand effectiveness and product benefits.
  • Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel.
  • Implemented consultative sales techniques to generate revenues and exceed sales targets.
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
  • Improved profitability and pipeline with multiple marketing channels and sales strategies.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
Education and Training
Expected in 08/2006 to to
High School Diploma:
Eau Gallie High School - Melbourne, FL
  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.

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Resume Overview

School Attended

  • Eau Gallie High School

Job Titles Held:

  • Merchandise Manager
  • Cashier
  • Housekeeper
  • Sales Representative


  • High School Diploma

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