Adaptable Merchandising Manager offering one year analyzing sales data to plan merchandise. Offered well-rounded selection of merchandise while carefully monitoring sales data for each item using solutions software. Reviewed sales history for successful purchasing. Leveraged online sales tactics to increase profits.
Skills
Product management and pricing
Marketing familiarity
Client acquisition strategies
Inside and outside sales
Microsoft Excel proficiency
Customer needs assessment
Computer expertise
Product merchandising and distribution
Time management ability
Experience
08/2018 to Current
Merchandise ManagerPetco – Charlottesville, VA,
Developed creative visual merchandising campaigns to focus on selling older inventory.
Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
Presented updated floor plans and design strategy to store management.
Created retail displays to highlight particular products and drive sales according to corporate strategy.
Updated 18 square-foot store with completely new floor plan to offer customers more visually pleasing product experiences.
Followed prepared sketches and planograms to arrange consistent shelves, racks and bins.
Placed prices and descriptive signage to enhance displays and promote items.
Assessed purchasing needs and reviewed in-store sales and inventory levels.
Maintained records of inventory stock and shrinkage by conducting product audits
Managed visual displays for a retail company to drive exposure and increase revenue.
Promoted new product releases and limited edition items to drive sales.
Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
Organized appealing and engaging displays to capture customer interest and drive revenue growth.
08/2018 to Current
CashierDenair Unified School District – Denair, CA,
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Trained new team members in cash register operation, stock procedures and customer service.
Assisted customers with account updates, new service additions and promotional offers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Helped customers find specific products, answering questions and offering advice.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Processed customer payments quickly and returned exact change and receipts.
Learned roles of other departments to provide coverage and keep store operational.
Processed returned items in accordance with store policy.
Welcomed customers, offering assistance to help find necessary store items.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Worked closely with front-end staff to assist customers.
01/2016 to 05/2018
HousekeeperDominion Senior Living – Riceville, TN,
Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
Collected trash from receptacles and surfaces, discreetly removing items for disposal.
Washed and polished glass windows and doors to keep entryways clear and professional.
Delivered special request items such as cribs to guest rooms.
Maintained hotel locker rooms, lounges and back of house areas.
Replenished guest supplies and amenities.
Informed supervisor when supplies were low.
Organized supplies for efficient use based on expected customer needs.
Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
Provided deep cleaning services for areas in need of additional sanitation.
Coached new housekeepers by demonstrating approved cleaning procedures.
Sterilized kitchenettes and bathroom areas following proper company procedures and using appropriate cleaning products.
Polished and sanitized hard surfaces, including floors, counters, bathtubs and window sills.
Interacted pleasantly with clients and patrons when performing daily duties.
Moved beds, sofas and furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
Cleaned exterior surfaces of lighting fixtures, including glass and plastic enclosures to remove dust, cobwebs and dirt.
Mapped out daily cleaning work assignments by assessing vacant room roster.
Inspected each room for cleanliness, utilizing checklist to meet company standards.
Removed soiled linens and articles from rooms and delivered to laundry area.
Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
01/2013 to 01/2016
Sales RepresentativeCanon Solutions America – Edina, MN,
Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
Built positive and productive customer connections to drive consistent sales.
Provided customers with recommendations to promote brand effectiveness and product benefits.
Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel.
Implemented consultative sales techniques to generate revenues and exceed sales targets.
Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
Improved profitability and pipeline with multiple marketing channels and sales strategies.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Prepared and processed contracts and order forms for new and existing customers.
Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
Education and Training
Expected in 08/2006
High School Diploma: Eau Gallie High School - Melbourne, FL GPA:
Accomplishments
Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
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