Merchandise Coordinator Resume Example
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MERCHANDISE COORDINATOR
Professional Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Skills
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Work History
Merchandise Coordinator, 09/2019 to 03/2020
Company Name – City, State
Company Name – City, State
- Provided effective training to new merchandising employees and supervised departmental employees.
- Answered customer questions, both in store and on the company phone, regarding store merchandise, department information and pricing.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Conferred with store managers to obtain information about customer needs and preferences.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Memorized register functions and handled transactions efficiently.
- Successfully resolved conflict resulting in customer satisfaction 100% of the time.
- Greeted new and returning customers which built relationships resulting in customer loyalty
Store Associate, 04/2019 to 08/2019
Company Name – City, State
Company Name – City, State
- Approached browsing customers to initiate conversations to determine buying preferences.
- Supported loss prevention goals by monitoring shopper behavior.
- Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized clothing and accessories that customers had returned to the fitting room desk.
- Maintained high customer readiness standards by delivering a clean, neat and easy-to-shop store environment.
- Offered help to customers and brought alternative sizes.
Retail Sales Associate, 03/2019 to 06/2019
Company Name – City, State
Company Name – City, State
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits, and suggested items to match needs.
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
- Managed efficient cash register operations, including scanning items, processing payments/returns and issuing receipts to more than 30+ customers a day.
- Developed strong rapport with customers and created a positive impression of the business.
- Scrubbed and sanitized toilets and trash cans to maintain a healthy environment.
Retail Sales Associate, 06/2018 to 10/2018
Company Name – City, State
Company Name – City, State
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Achieved perfect attendance and on-time record.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Used POS system to manually enter store sales and process payments and refunds.
Education
High School DiplomaAtlantic Cape Community College - City, State
Attended In 2019-2020
Skills
- Social perceptiveness
- Multi-tasking strength
- Exceptional customer service
- Professional demeanor
- Problem-solving skills
- Cash Handling
Work History
Merchandise Coordinator, 09/2019 to 03/2020
Company Name – City, State
Company Name – City, State
- Provided effective training to new merchandising employees and supervised departmental employees.
- Answered customer questions, both in store and on the company phone, regarding store merchandise, department information and pricing.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Conferred with store managers to obtain information about customer needs and preferences.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Memorized register functions and handled transactions efficiently.
- Successfully resolved conflict resulting in customer satisfaction 100% of the time.
- Greeted new and returning customers which built relationships resulting in customer loyalty
Store Associate, 04/2019 to 08/2019
Company Name – City, State
Company Name – City, State
- Approached browsing customers to initiate conversations to determine buying preferences.
- Supported loss prevention goals by monitoring shopper behavior.
- Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized clothing and accessories that customers had returned to the fitting room desk.
- Maintained high customer readiness standards by delivering a clean, neat and easy-to-shop store environment.
- Offered help to customers and brought alternative sizes.
Retail Sales Associate, 03/2019 to 06/2019
Company Name – City, State
Company Name – City, State
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits, and suggested items to match needs.
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
- Managed efficient cash register operations, including scanning items, processing payments/returns and issuing receipts to more than 30+ customers a day.
- Developed strong rapport with customers and created a positive impression of the business.
- Scrubbed and sanitized toilets and trash cans to maintain a healthy environment.
Retail Sales Associate, 06/2018 to 10/2018
Company Name – City, State
Company Name – City, State
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Achieved perfect attendance and on-time record.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Used POS system to manually enter store sales and process payments and refunds.
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Resume Strength
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- Word choice
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Resume Overview
School Attended
- Atlantic Cape Community College
Job Titles Held:
- Merchandise Coordinator
- Store Associate
- Retail Sales Associate
Degrees
- High School Diploma
