Motivated, result-driven individual with over six years experience in customer service, retail and merchandising. Studied abroad in Paris, France. 2 years Retail Management .
Competitive fashion professional who values innovative fashion without compromising the ultimate goal of increasing retail revenue.
Creative fashion professional with experience showcasing a variety of fashion looks for garment designers, buyers, sales personnel and customers.
Skills
Fashion styling
Trend forecasting
Superb eye for style
Excellent collaborator
Visual composition
Product development
Outstanding leadership techniques
Excellent time management
Exceptional organizational skills
Work History
10/2009 to 04/2016
Merchandise CoordinatorBed Bath & Beyond – Peachtree City, GA,
Forecast sales by reviewing and analyzing customer orders.
Review historic trends to determine the appropriate level and mix of inventory.
Review operational issues to limit chargebacks.
Provide management with reports and analysis on business trends, inventory levels, and expenses.
Enter and check customer orders into AS400 system Coordinate delivery of goods based on production schedules and order requirements Communication with accounts, sales representatives and various internal departments Negotiate and implement changes in original order specifications, i.e.
price, color, delivery dates, etc.
Run reports, analyze information, and make recommendations Ensure that each customer receives outstanding service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.
Maintain an awareness of all product knowledge information; merchandise promotions, test merchandise and advertisements.
Demonstrates salesmanship skills by maintaining sales productivity levels.
Assist in floor moves, merchandising, displaying maintenance, cleaning store including bathroom and stockroom, vacuuming and returning product to inventory.
Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock.
Suggested style changes to the creative team.
Negotiated with vendors on availability, product specs, distribution, delivery deadlines and price.
Achieved costing and aesthetic goals for the seasonal fabric palette.
Suggested merchandising and flow strategies based on current data, trends and forecasts.
Attended and participated in extensive rehearsals for the fashion show.
Managed vendor performance to maximize profitability and achieve financial objectives.
Created innovative design tools and strategies for presenting merchandise.
Developed seasonal merchandise assortment to improve category depth and breadth.
2005 to 2007
Administrative AssistantPremise Health – Oak View, CA,
Community Improvement Division Provide clerical support to assist designated upper level administration and management staff in the completion of their duties and responsibilities.
Compose, prepare and review correspondence; reports, public notice and documents.
Complete various form; answer questions and provide information to the public.
Providing analytical and behavioral assessments to potential candidates for hire.
Facilitating the panel interview process for non-professional positions.
Receive and/or find resolution to citizen and client complaints and questions.
Prepare and maintain a variety of files and filing system.
Prepare materials and correspondence for distribution to external business.
Sort and distribute mail; screen and direct calls and visitors as appropriate.
Ensure that office procedures and practices conform to policy and standards.
Transmit and receive radio communication between office personnel and crews.
Research and verify information as requested.
Sort and distribute mail.
Conducting safety meetings as required; participating in safety audit with Risk Management.
2002 to 2005
Administrative/Sports AssistantClarion Ledger – City, STATE,
Answering the phone.
Taking high school and college stats for basketball, football, baseball, soccer, tennis, and track.
Served as the liaison between the various committees and the executive board.
Bachelor of Arts: Tougaloo College - Mississippi, GPA:
Expected in May 2001
High School Diploma: J.W. Provine High School - MS, GPA:
Additional Information
"Jessica's outstanding client focus has led our Dallas, TX store to outperform others and surpass annual profit goals." - Salem Salazaar, Store Manager, Steve Madden, LTD
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