I am a motivated and experienced social services professional and case manager serving others in my career. My knowledge and experience include social service case management, training, person-centered planning, program development, community liaison, visual art creation and instruction. I employ professionalism and unyielding dedication to my roles and interactions. I am extremely adaptable and adjust to the needs of my employer and clients. I practice genuine understanding and compassion for my clients, and I am an excellent problem-solver. Skilled in developing age appropriate, enriching, and innovating person-centered approaches to meet the social, life, and communication skills of the individuals Resourceful and enthusiastic human service professional with a strong leadership background Detailed oriented professional with organizational and time management skills Active team member effectively communicating and collaborating with all levels of administration to ensure best practice for the individuals served Mental health counselor with experience working with adults using a variety of theoretical perspectives in individual, and group therapy sessions.
Skills
Work History
Mental Health Counselor, 06/2011
to 02/2012 Riverwoods Behavioral Health Systems – Riverdale,
Georgia
Observed and monitored client behavior and responses to treatment.
Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions.
Conducted therapeutic individual and family therapy sessions.
Developed and implemented treatment plans and modified when needed.
Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Assisted with Managing a caseload of 20 patients with substance dependence and co-occurring Axis I and Axis II disorders.
Client Services Coordinator, 12/2010
to Current Jewish Family & Career Services – Atlanta,
Georgia
Serve as a Case Manager for Adults with Developmental Disabilities in the non-profit Zimmerman-Horowitz Independent Living Program Provide a range of supports and functions including but not limited to home supervision, safety assessments, behavioral data tracking and assessments, conflict resolution, staff management, counsel, and person-centered program development Provide extensive regulatory oversight and program development Identify placement and housing match services Waiver award navigation Work with a team to create more efficient and streamlined services for clients and families Work with agency Nurse and health team to promote optimum health for clients Assist clients in applying for State benefit programs Utilize and employ a high level of problem solving Support clients with dual-diagnoses and medical challenges.
Extensive experience serving and supporting individuals with a range of diagnoses *[see below].
Intern, 09/2010
to 06/2011 Riverwoods – Riverdale,
GA
Maintained confidentiality of records relating to clients' treatment Encouraged clients to express their feelings and discuss what is happening in their lives, and help them to develop insight into themselves and their relationships* Guided clients in the development of skills and strategies for dealing with their problems* Prepared and maintained all required treatment records and reports* Counseled clients and patients, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making changes.
Collected information about clients through interviews, observation, and tests.
Evaluated clients' physical or mental condition based on review of client information Referred patients, to community resources or to specialists as necessary** Evaluated the effectiveness of counseling programs and clients' progress in resolving identified problems and moving towards defined objectives* Modified treatment activities and approaches as needed in order to comply with changes in clients' status.
Direct Support Team Lead, 03/2007
to 05/2011 Enable of Georgia, INC – Roswell,
Georgia
Provided direct care service and management to Adults with Developmental Disabilities in an non-profit in a Community Living Arrangement Program setting Provided behavior modification support, program creation, instruction of life skills, and daily scheduling Provided free recreational Visual Art classes to clients through art instruction and art therapy activities Served clients with dual-diagnoses *[see below] Extensive experience serving and supporting individuals with diagnoses including but not limited to Down's Syndrome, Autism, Cerebral Palsy, Wilson's Syndrome, Intellectual Disorder, Asperger's Syndrome, Schizophrenia, Bi-Polar Disorder, ADHD, Personality Disorders, Severe Depression, and Anxiety Disorders.
Education
Master of Arts: Community Counseling,
1 2011 Argosy University - Atlanta,
Georgia GPA: Cum LaudeCommunity Counseling Cum Laude
Bachelor of Arts: Psychology,
1 2006 Livingstone College - Salisbury,
North Carolina GPA: Summa Cum LaudePsychology Summa Cum Laude
Accomplishments
Competent in knowledge and navigation of State regulatory bodies and agencies.
