Member Engagement Manager Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Experienced professional in non-profit fundraising and financial management, and project design and management.  Strong leader and Returned Peace Corps Volunteer and facilitator of numerous successful international (and local) sustainable development projects.  Technically-savvy with outstanding relationship building, training and presentation skills.
  • Non-profit fundraising and financial management
  • Budgeting and finance
  • Project management
  • Grant-writing
  • Partnership-building
  • Stakeholder development 
  • Donor cultivation
  • International development
Work History
05/2011 to 06/2016
Member Engagement Manager Hand & Stone South Weymouth, MA,
  • Directed the Partnership's annual membership campaign and implemented new outreach and marketing strategies that increased retained revenue by 6% (from $6.8 mil to $7.2 mil during an economic downturn)
  • Managed the retention and cultivation of members through the development of community outreach opportunities and collaborations with the Houston business community and member companies 
  • Enhanced members' experiences through strategic engagement plans that access the Partnership's member benefits, tools and resources  
  • Strengthened and managed key volunteer programs for membership fundraising campaigns
06/2008 to 07/2010
Elections Lead Officer and Financial Analyst Department Of Local Affairs, State Of Colorado City, STATE,
  • Lead Special District Elections Officer for the State of Colorado with regards to providing technical assistance to local governments, elected officials, residents, partnership agencies 
  • Designed, edited and disseminated a bi-annual election manual for Title 32-Article 1 Special Districts, in addition to an election calendar for May and November elections
  • Created additional elections publications (i.e. Frequently Asked Questions, Elections Quick Reference Guide, Legislative Digest 2008-2010) for election officials and public usage in understanding special district elections with regards to Colorado election law
  • Prepared financial analysis of financial condition and credit worthiness of state revolving fund and Energy Impact Assistance Loan applicants and administered and ensured the completion of the department's annual review and update of the Drinking Water Revolving Fund and Water Pollution Control Revolving Fund direct loan portfolio
07/2003 to 07/2005
Environmental/Community & Organizational Development Advisor U.S. Peace Corps - Bulgaria City, STATE,

(Host organization: Public Environmental Center for Sustainable Development)

  • Facilitated four sustainable, community development projects for two years with the successful acquisition of the full amount of grant funding requested in each case
  • Designed and managed an electronic database of funding organizations
  • Responsible for all grant-writing, as well as translations and editing of all project proposals
  • Acted as international liaison between host organization and European Union (EU) Youth Programme (sic) for involvement in the EU Youth Programme, resulting in the first ever EU Volunteer in Varna, Bulgaria

PUBLICATION: Laycock, Casey, Contributor. “There is Time.” in A Life Inspired: Tales of Peace Corps Service, DC: Peace Corps/USGPO, 2006.

Expected in 2008
Master of Arts: International Development (Dual Specialization: Environmental Sustainable Policy and Global Finance, Trade and Economic Integration)
University of Denver - Josef Korbel School of International Studies - Denver, Colorado

Special Awards:  Awarded the D.U. Peace Corps Fellows Scholarship.

Expected in 2001
Bachelor of Science: Marine Biology
Texas A&M University of Galveston - Galveston, TX
American Fundraising Professionals - Houston Chapter (2016 to present)

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Resume Overview

School Attended
  • University of Denver - Josef Korbel School of International Studies
  • Texas A&M University of Galveston
Job Titles Held:
  • Member Engagement Manager
  • Elections Lead Officer and Financial Analyst
  • Environmental/Community & Organizational Development Advisor
  • Master of Arts
  • Bachelor of Science

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