Livecareer-Resume

Member Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Safety-driven and disciplined with a remarkable work ethic.

Skills
  • Teamwork
  • Equipment Oversight
  • Sales
  • Event Planning
  • Social Media
  • Quality Management
  • Guitar Playing
  • Equipment operation
  • Equipment monitoring
  • Safety guidelines
  • Maintaining equipment
  • Identifying hazards
  • Briefing leadership
  • Training expertise
  • Customer Service
  • Patrolling areas
  • Assessing risks
  • Managing PPE
Work History
03/2021 to Current Member City Of Oxnard, Ca | Oxnard, CA,
  • I've helped with customers with any questions or concerns and cleaned the arcade, I've done the birthday party also
07/2020 to 02/2021 Sorter Donatos | Sarasota, FL,
  • Sorted and clearly marked products with indicators for grade or acceptance-rejection status.
  • Assessed and sorted items into containers or designated areas according to classification, size and condition.
  • Facilitated communication among team to reduce process lags and troubleshoot issues effectively.
  • Transported packed items to delivery pallets to assist loaders in loading and stacking pallets on delivery vehicles.
  • Assisted Number sorters on as-needed basis with lifting and moving heavy and bulky items.
  • Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
  • Used hand-held scanner to enter data product information.
  • Implemented Type system of handling fragile items, significantly reducing damage instances Number%.
  • Loaded, unloaded and transferred materials using standard warehouse equipment, taking additional precaution when moving fragile items.
  • Maximized storage space within warehouse area by carefully and strategically moving items.
09/2019 to 07/2020 Associate New Mexico Educators Federal Credit Union | Santa Fe, NM,
  • Educated new hires on company policies and procedures by designing and developing training program.
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Managed customer relations and customer service through daily communication and interaction.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Provided quotes to customers for purchase of products.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
  • Generated reports detailing findings and recommendations.
  • Maintained overall safe work environment through Action and Action to reduce safety risks Number%.
06/2018 to 08/2019 Call Center Representative Servicom | City, STATE,
  • Assisted Number customers in average Timeframe by answering questions, responding to inquiries and handling telephone requests.
  • Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
  • Consistently maintained Number% customer service satisfaction ratings through quality control and Action.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Collaborated with Job titles and Job titles to correct mistakes, track shipments and handle damage claims.
  • Leveraged sales expertise to promote products and capitalized on upsell opportunities.
  • Educated customers on company systems, form completion and access to services.
  • Completed over Number outbound calls per shift to deliver Type and Type prepared survey scripts.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Engaged in learning and development opportunities to promote continued performance improvement.
  • Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Reduced downtime to support quality control, boost revenue and complete projects on time and under budget.
  • Assisted team leaders by providing Timeframe status and performance reports to provide information on areas for improvement.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Processed Number invoices each Timeframe and mailed documentation to clients.
  • Sought ways to improve processes and services provided.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Surpassed sales goals through implementation of effective marketing strategies.
  • Provided ongoing guest service, including Product or Service advice.
  • Promptly responded to inquiries and requests from prospective customers.
  • Entered orders into Type computer database system.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Met all customer call guidelines including service levels, handle time and productivity.
  • Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction Number%.
  • Promoted available products and services to customers during service, account management and order calls.
  • Contacted clients to verify account information and maintain accuracy, resulting in Number% increase in client satisfaction.
Education
Expected in 05/2015 Diploma | Auburn High School, Rockford Il, GPA:

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

86Good

Resume Strength

  • Formatting
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Auburn High School
Job Titles Held:
  • Member
  • Sorter
  • Associate
  • Call Center Representative
Degrees
  • Diploma