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Responsible and highly motivated professional, able to work collaboratively with others. Goal-oriented coupled with outstanding technical knowledge and ability to use qualitative and quantitative analytical techniques. Reliable individual with a sound ability to achieve organizational goals while displaying effective management and multi-tasking and management skills. Keen attention to detail, ability to analyze situations, and research information to develop sound and ethical solutions. Outstanding communication, negotiation, and interpersonal skills thus allowing interactions with individuals at all levels.
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- Knowledge of anatomy coinciding with the identification of radiographic images for all types of modalities. Ability to recognize and identify general radiographic images, CT, US, MR, IR, and Nuclear Medicine images.
- Knowledge of preparations required for radiographic examinations.
- Assists with clinic access contingency plans by adjusting appointment times, locations or dates.
- Receives and screens phone calls in a courteous and timely manner, determines the nature of requests and provides the information desired using privacy rules and established clinic processes.
- Works in a busy environment requiring multi-tasking and prioritizing their work
- Manages position responsibilities with little supervision as well as set priorities and deadlines adjusting the flow and sequencing of the work to meet team and patient needs.
- Reviews active/pending orders daily for accuracy and disposition.
- Intervenes to resolve difficult problems and diffuses potential dissatisfaction.
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Develop brand new program to meet the needs of female veterans via research and discussion groups.
- Strategically developed an action plan to provide outreach, services, goods, and opportunities for female veterans
- Responsible for a budget of $10,000.00
- Organize and manage events while developing partnerships within the community
- Created and managed business plans related to program execution, models, and budgets
- Composed reports that identified trends and patterns, highlighted barriers, and provided opportunities for improvement and customer satisfaction
- Created a Dashboard Report to reflect data at a glance
- Monitored ongoing expenses relative to budget projections
- Guided operational business needs by managing financial records and daily office procedures
- Maintained records of financial transactions by establishing accounts and advising management
- Enforced compliance of legal requirements
- Assisted executive management team with administrative record keeping and customer support
- Proofed, reformatted, and drafted company documents utilizing critical thinking and writing skills
- Worked independently on a variety of projects, maintained strong organizational skills
- Displayed professionalism in demanding work environment, upholding company culture and standards
- Maintained office services by preparing payroll, controlling correspondence, designing filing systems, reviewing/approving supply requisitions, assigning/monitoring clerical function, etc.
- Achieved financial objectives by preparing annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions
- Managed accounts receivable/payable utilizing business accounting software/invoicing through EDI retrieval.
- Planned, coordinated and controlled daily operations of the organization
- Ensured deliverables were within budget, on schedule and of superior quality
- Planned and managed event logistics
- Supported the chapter's core International Services (IHL, Measles and Rubella Initiative, and other public education)
- Part of the national ongoing Measles and Rubella Initiative
- Created promotional communications and partnered with community, and civic groups to raise awareness of Measles and Rubella Initiative.
- Develop and implement communication and marketing programs, projects, and strategies for the general public and other audiences, including innovative demonstration projects
- Part of conducting mass vaccination campaigns, improving routine immunization services, and establishing
- effective disease surveillance. Part of mass media, rallies, door-to-door visits and educational entertainment that aimed to reach families who do not have access to routine health services
- Provided consultations and support to ensure quality service delivery
- Propose new ideas to strengthen the project
- Government Liaison volunteers act as the "face of the Red Cross" to government partners
- Cultivated and strengthened relationships with government partners
- Served in city and county Emergency Operations Centers (EOC's), relaying valuable information between the Red Cross and government partners
- Collaborated with other officials in order to analyze/prepare damage assessments before and following emergencies
- Coordinated disaster response/crisis management activities to include but not limited to evacuation management and assisting with the implantation of special needs plans/programs
- Participated with the planning panel of local government officials/offices for disaster preparedness
- Ensured communication was maintained between the American Red Cross and local government during disasters
- Maintained position log on WEBEOC to ensure that communication was established and maintained during disasters with the Incident Command Center and local ARC chapter for prompt delivery of service
- Plan, coordinate, and execute exercises in accordance with public health and emergency management related directives, regulations, policies, laws, standards and guidance (e.g. Homeland Security Exercise and Evaluation Program) HSEEP
– Norfolk, VA
USN – Norfolk, VA
EXPRESS ENTERPRISE – Norfolk Naval Station, VA
Radisson Ft. Magruder – Williamsburg, VA
WEST CORPORATION – Hampton, VA
UNITED STATES NAVY – Norfolk Naval Station, VA
UNITED STATES NAVY – Norfolk Naval Station, VA
American Military University - Charlestown, WV
Strayer University - Charlestown, WV
Thomas Nelson Community College - Hampton, VA
Associate of Arts: Paralegal Studies Thomas Nelson Community College, Hampton, VA (2008)
American Red Cross
Emergency Operations Center Liaison
Disaster Fund-raising
Preparing and Responding in Chapters Disaster
Assessment Basics Fundamentals of Disaster
Public Affairs: The Local Response
Mass Care Overview
Shelter Operations
Psychological First Aid
CPR/AED
Mass Care
Shelter Operations
Emergency Operations Center Liaison
Disaster Fundraising
Fundamentals of Disaster Public Affairs
Disaster Assessment
Incident Command Liaison
________________________
Virginia Operations Plan Exercise (VOPEX)
Newport News/Williamsburg Int’l Airport Training Drill(2011)
Novice Arabic
Novice Vietnamese
American Bar Association
Veteran Affairs Employee Association
National Black MBA Association
Toastmasters International
Volunteer, American Red Cross
Emergency Operations Liaison/International Services/Hampton, VA
Service to the Armed Forces/Charlotte, NC
Womens Veterans Liaison/Salisbury, NC
Volunteer, Habitat for Humanity Restore
Cashier/ Merchandise Pricer/Salisbury, NC
Volunteer, W.G. Bill Hefner VA Medical Center
MY HealteVet/Prosthetics/Salisbury, NC
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School Attended
- American Military University
- Strayer University
- Thomas Nelson Community College
Job Titles Held:
- Owner/Sole Proprietor, Concierge Consultant
- Guest Services Liaison
- Financial Services Representative
- Aerographer's Mate
- Fireman
Degrees
- Master of Arts
- Bachelor of Science
- Associate of Arts
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