Highly focused and dependable referral coordinator with a proven record of accuracy and professionalism. Multitasker in a fast-paced work environment. Strong working knowledge of medical administration and customer relations.
Professional Value Offered
Excellent familiarity with general medical terminology. Outstanding knowledge of neurological procedures and vocabulary. Superior abilities in identifying neurological testing components diagnosis and evaluation. Strong skills in maintaining professional relationships with patients physicians and other medical staff oral and written communication skills. Good typing and computer skills
Medical referral coordinator April 2006 to April 2016Kenneth P. Martinez, MD. General Neurology － Aliso Viejo, CaExpedited patient referrals to specialty offices, faxed medical records, answered patient and specialty office calls and completed referral requests.Ability to work independently and unsupervised maintaining a superior work environment benefits and preservation.Established a close working relationship with diagnostic imaging centers to facilitate urgent scheduling of MRI's and CT Scan's for high risk patients.Knowledgeable with CPT and ICD-9 codes. High level of proficiency relating to medical terminology and strong healthcare background.Entered referrals on line to Clarity Health Referral System. Excellent computer skills.Prioritized work load and maintained an organized work space. Botox reimbursement specialist for pain and movement disorders.
Front office customer service representative July 2004 to April 2006Dr. Ronald L. Hankins, OD. － Orange, CaAssisted in testing for depth perception near and far acuity color perception macula integrity and visual field.Instructed patients regarding correct procedures for care after eye surgery strengthening the eye and wearing lenses properly.Performed scheduling duties and customer reminder calls.Assisted patients in choosing frames and purchasing glasses. Insurance verification and billing.
Optometrist assistant January 2002 to March 2004John Monteleon, OD. － Beauna Park, CaPerforms any combination of following tasks to assist Optometrist. Obtains and records patient's preliminary case history. Maintains records, schedules appointments, performs bookkeeping, correspondence, and filing. Prepares patient for vision examination; assists in testing for near and far acuity, depth perception, macula integrity, color perception, and visual field, utilizing ocular testing apparatus. Instructs patient in care and use of glasses or contact lenses. Works with patient in vision therapy. Assists patient in frame selection. Adjusts and repairs glasses.