Meticulous Medical Records Technician with 10-year history processing medical records requests while delivering highest quality customer service. Built rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations. Seeking a full-time position that will demonstrate the knowledge and growth in this industry. While applying interpersonal, time-management and problem solving skills that were accumulated over the years as a Tier1/2 Help Desk Technician.
INFORMAN, MAXM, Microsoft Office Professional, SUN, JES2/MVS, DATA GENERAL, AHLTA, CHCS, HAIMS, RTIV, REMEDY, PC-PLUS for DOS, IBM MASTER CONSOLE, SCANPRO, Panasonic Scanner, Image Capture Plus
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