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Medical Receptionist Resume Example

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MEDICAL RECEPTIONIST
Summary
Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Focused on driving productivity by leveraging strong front office management skills. Seeking a role of increased responsibility and authority. 
Accomplishments
  • Research published in Coatings Tech
  • Recipient of two " You're a Star" awards for excellence in the workplace (peer nominated)
  • Member of Alpha Beta Kappa National Honor Society
  • Graduated Cum Laude
Experience
Cornerstone CareJanuary 2014 to CurrentMedical Receptionist
Burgettstown, PA
  • Discovered a more efficient method of scheduling patients that led to an increase of patient scheduling, a reduction of lost calls and patient complaints, then taught staff accordingly
  • Trained new hires on computer aided scheduling, charting, and insurance procedures
  • Created a daily schedule for all providers
  • Checked in patients and answered phones
  • Reviewed diagnosis codes prior to submitting claims
  • Ran daily claim edits, and performed preliminary audits
  • Verified eligibility of every patient, and submitted all required documentation to insurance companies
Volt ServicesJanuary 2011 to January 2013Research Laboratory Assistant
Pittsburgh, PA
  • Recipient of two " You're a Star" awards for excellence in the workplace (peer nominated)
  • Preparation of a comprehensive Lab Manual of policies and procedures
  • Inventory and stocking of all laboratory supplies which led to a more efficient and cost saving process
  • Exhibition Facilitator for a 60 vendor expo at Heinz
Belcan Technical ServicesJanuary 2009 to January 2011Internship
Pittsburgh, PA
  • Bayer MaterialScience LLC.)
  • Research for UV- Curable Polyurethanes was published in the May 2012 edition of Coatings Tech
  • Statistical analysis and research documented in laboratory manuals for proof of concept and corporate patents
  • Prepared cutting edge UV water-borne coatings whose application will be used in the aerospace industry
  • Performed numerous tests on coatings to ensure they reached strict military specifications including: film thickness, gloss, GE flexibility, pencil hardness, cross-hatch adhesion, MEK double rubs, and the Cleveland humidity condenser test
  • Proper handling and disposal of hazardous chemicals
  • Worked on UV water-borne coatings for pultruded substrates
  • Chemical testing and analysis on coatings
  • Gave a final PowerPoint presentation of my research findings which led to a position at Bayer 1236 Langeloth Road, Burgettstown, PA 15021 412-277-1618 (Cell) kstrapazzon@gmail.com
PFQ Citizens Care IncJanuary 2006 to January 2009Support Assistant
Coraopolis, PA
  • Implemented daily goal plans as directed by the annual ISP meeting which helped individuals live in the community and accomplish lifelong dreams
  • Administered medication prescribed by a family physician following state guidelines to ensure the clients experienced optimal health and well-being
AchievaJanuary 2004 to January 2006Lead Advisor
Pittsburgh, PA
  • Trained up to nine staff, as well as new hires, on new and revised goal plans for the clients
  • Conducted monthly staff meetings regarding to ensure the facility was in compliance with state regulations
  • Completed annual assessments with the clients which helped them to outline their personal, professional, and community goals
Danville Services of NevadaJanuary 2003 to January 2004Program Coordinator
Las Vegas, NV
  • Oversaw the day to day activities of a training facility that served adults with mental and physical disabilities
  • Interviewed, hired, and trained staff members to work with clients and meet their career objectives
  • Managed the facility budget using QuickBooks
  • Responsible for the scheduling of staff, and transportation routes
  • Facilitated daily curriculum, and coordinated community activities to teach clients to use public transportation
Education
Indiana University of Pennsylvania2014Masters of Business Administration: Business AdministrationMasters of Business Administration Indiana University of Pennsylvania 2014
Point Park University2013Bachelor of Science: BusinessBachelor of Science Degree: Business Point Park University 2011-2013
Bidwell Training Center2009Associates: Chemical Laboratory TechnicianSpecialized Associates Degree: Chemical Laboratory Technician Bidwell Training Center 2008-2009 Published work (listed under Katrina Callen) ____________________________________________ UV-Curable Polyurethane: Dispersions for Aerospace Top Coat Applications
Additional Information
Statistical analysis and research documented in laboratory manuals for proof of concept and corporate patents
Skills
Microsoft Office Suite, Excel, PowerPoint, Word, Outlook, Prezi, Lotus Notes, Kronos, QuickBooks, OSIS, , Client Relations, Inventory, Stocking, Lab Safety , Electronic Notebook, Problem Solving, Data Collection, Statistical Analysis, Public Speaking, Training, Executive Management Support, Mentor

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Resume Overview

Companies Worked For:

  • Cornerstone Care
  • Volt Services
  • Belcan Technical Services
  • PFQ Citizens Care Inc
  • Achieva
  • Danville Services of Nevada

School Attended

  • Indiana University of Pennsylvania
  • Point Park University
  • Bidwell Training Center

Job Titles Held:

  • Medical Receptionist
  • Research Laboratory Assistant
  • Internship
  • Support Assistant
  • Lead Advisor
  • Program Coordinator

Degrees

  • Masters of Business Administration : Business Administration
    Bachelor of Science : Business
    Associates : Chemical Laboratory Technician

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