Personable and skilled. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving staff problems.
Reliable medical office professional skills, years of experience working in busy settings with high patient/client, high documentation volumes.
Resourceful in the Medical/Social skills area, maintains smooth office operations and client flows. Detail-oriented approach to organizing files, scheduling appointments and assisting professional co-workers and clients alike.
Brings background in the medical field, medical office settings and dealing with juveniles in a professional and caring manner. Enthusiastic Health Professional, communicates positively with physicians, office staff and clients.
Polished, hard worker willing to go extra mile to complete tasks. Forward-thinking and friendly with distinguished talent in multitasking, modernizing offices and streamlining procedures. Fantastic attention to detail and commitment to optimizing professional experiences through individualized needs. Skilled at documentation with training in computer skills and people skills.
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations. Flexible hard worker ready to learn and contribute to team success.
ALWAYS willing to learn and improve in any endeavor I persue.
AS400 Computer Knowledge
Typing 80 WPM
Keypunch 160 key speed per minute
Basic Microsoft Word Experience
Excellent Attention to detail
Orgainized and Efficient
Oversaw all Medical care for each individual juvenile youth, including vaccination status, Medication Administration, Doctors appointments and visits, implemented Doctor ordered medical care, documented health care issues as to needs, and kept documented detailed medical records for the State of Oregon Youth Authority, as well as kept Medical Records in orderly fashion for youthcounselors to be informed of any healthcare issues at all times.
Oversaw Routine Eye Exams and Dental Exams and transported youth to those exams. Kept up to date records for each visit, for follow up visits and yearly exam appointments. Again, thorough documentation for each visit and ongoing care health issues or follow up appointments.
As soon as I was hired I was tasked with reorganizing the Medical Records Departments at both Belloni Ranch and at the Winona Juvenile Girls Ranch for same company. I was asked to review all state requirements and policies in order to come into compliance with the State of Oregon Youth Corrections standards.
Also while at this job I received a Certificate after attending a 3 hours class on Office of Investigations and Training's Mandatory Child Abuse Reporting Certificate.
In depth knowledge of OMPRO, JACHO, Medicare, Medicaid and other related entities for which our hospital had to abide by rules, regulations and policies to be in compliance at all times.
Analyzed all dictated medical records for errors and completion needed by nurses, physicians and other healthcare staff and issued mandatory requests for doctors and nurses to complete before reprimanding, which included losing staff privileges, losing operation room privileges, up to or, until records were completed to the satisfaction of policies, rules and regulations our hospital was governed by and to ensure medical coding and billing were done in a timely manner for hospital reimbursements.
Worked closely with the following Departments to ensure all rules and regulations were in accordance with governing entities: Medical Records, Quality Assurance, Medical Staff Office and Medical Transcription.
Made sure all Medical Records got to requesting Departments in a timely manner and back to their original departments.
In depth knowledge of medical terminology, medical procedures, anatomy, physiology.
Pulled individual Medical Records for State
inspections and reviews. Worked directly with auditors and entities wanting to review all pertinent records at any time requested.
In the beginning of my career with Asante Health Care/then Rogue Valley Medical Center, I was tasked with setting up the whole records systems for each entity using the then AS400 computer system, Excel and Electronic Health Record systems to bring all pertinent records under one system for all departments and at the end of my career I was involved with transforming our records system to becoming paperless.
Worked at this Nursing Home while in High School and also during Semester breaks from Colleges.
Tasks included Administration of Medication to elderly patients, performing applications of various ointments when needed. Accurate documentation of medications, side effects, times and dates.
Making sure Medication room was left in a clean and orderly fashion for the next person.
In between administering medications I helped with patient care, feeding and also volunteered with activities for the patients. I also had obtained a CNA Certificate before I obtained this Medication Technician Certificate. Enjoyed working with elderly residents. Also at that time, all documentations in the medication record and patient records were hand written, so attention to detail was a must.
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