Medical Front Office Supervisor with experience supporting multi physicians in a busy medical office. Expertise includes overseeing the duties and functions of Medical Front Office area and ensure that they are carried out with accuracy, timeless and confidentiality.Administrative Assistant experienced at registering patients, scheduling appointments and recording and filing patient medical records.
- excellent customer service skill and phone etiquette
- highly dependable, excellent attention to detail
- Medical terminology knowledge
- Knowledge of HMOs, Medicare and Medi-Cal
- Electronic Medical Record (EMR) software
- Team player with positive attitude
- Good written communication
- Strong work ethic
- Maintains strict confidentiality
- Strong interpersonal skills
San Diego, CA, 08/2006 - Current
Process payroll for all employees.
Provided administrative support for three physicians.
Scheduled surgeries and procedures in conjunction with Surgical Coordinator
Supervise and train front office employees
prepare and balance daily financial registers and submit all forms and fees to the fiscal department
Analyze health insurance benefits and verify insurance eligibility
Obtain authorization for HMO's (Monarch, Greater Newport, Mission Hospital Affiliated), Work Comp
Order and process all office supplies for all three offices
Operate multi-line phones, including schedule and confirming appointments
Handle incoming and outgoing correspondence
Monitoring the waiting room area, evaluating patient satisfaction, supervising that the medical records are maintained according th the legal requirements for all medical documents
Proficient in MS Office suite and word processing software
Bilingual - English and Persian
City, STATE, 02/2006 - 08/2006
Greet patients and provide instructions as they come in
Perform clerical and administrative tasks
Schedule appointments
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School Attended
- Regional Occupational Professional
- Hollywood High School
Job Titles Held:
- Medical Front Office Supervisor
- Front Office Medical Assistant
Degrees
- Certificate of Completion
- High School Diploma
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