Open to new opportunities where I can combine my skills, education and experience.
Experience
Ellerin Dermatology CenterMay 2014 to CurrentMedical Esthetician Burlington, MA
Consult, develop and perform laser treatment plans and advanced skin care treatments for diverse clientele
Brand marketing via social media, inventory, retail product and supply ordering
Grow sales through attendance to trade shows, workshops and certifications in modern techniques and technology
HLC Med Advanced Laser and Skin CareJuly 2011 to May 2014Clinic Manager Cambridge, MA
Lead team of skin care professionals, hiring and training of new employees, scheduling of patients and payroll
Increased visibility through social media marketing, launched weekly conference calls with fellow regional managers, implemented customized daily promotions to drive revenue
Mentored team members through creative and innovative sales methods
Verizon CommunicationsFebruary 2000 to December 2008Administration Executive Andover, MA
Managed executive level bill justification, adjustment decisions, technical support and consumer complaints
Negotiated with customer advocates of state and government agencies regarding corporate policies
Researched and resolved President's Office level appeals
Education
Catherine Hinds Institute of Esthetics2011Woburn, MAMaster Esthetics Program
Interests
Volunteer Program Coordinator - American Cancer Society, "Look Good, Feel Better" Program
Accomplishments
Recipient of The PCA Skin Internship, July 2011 - Scottsdale AZ
Skills
MA Cosmetology Licensure - Type 7 #7072645, through September 2018
ServSafe Alcohol Certification #9349239, through November 2019
