Medical Department Team Lead Resume Example Company Name

MEDICAL DEPARTMENT TEAM LEAD

Summary

Talented team leader offering 16 years of success in animal welfare and non profit. Strategic thinker with passion for lifesaving. Offers proven ability to build effective teams and ensure positive outcomes. Committed to identifying and leveraging opportunities for growth.

Experience

06/2017 - CurrentCompany Name - Medical Department Team LeadCity, State

All duties of a veterinary technician.
Mentored and trained numerous members of medical staff.
Managed clinic operations, including supervising vet techs, scheduling and appointments.
Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.
Optimized staffing levels with strategic scheduling and task delegation.
Created and maintained production schedules based on employee productivity, company needs and seasonal plans.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Maintained open and professional team relationships to quickly identify and resolve issues.
Worked closely with Medical Director to develop mitigation strategies and prepare standard operating procedures for independent procedures and general protocols.
Fostered positive employee relationships through effective communication, training and development coaching.
Supervised team of 6 employees
Conducted quarterly inventory on pharmacy supplies
Delegated daily tasks to team members to optimize team productivity.
Evaluated employee performance, identified areas of improvement and communicated plans to employees.
Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
Kept work flowing smoothly in and out of both cat and dog animal care departments by working closely with shipping, warehouse and other personnel to coordinate movements.
Assessed, motivated and empowered team members to perform in manner that builds customer satisfaction and loyalty, leading to retention and growth.
Integrated process improvements to increase overall workflow.
Communicated and coordinated with multiple departments to achieve top results.

06/2017 - CurrentCompany Name - Vet TechnicianCity, State

All duties of a veterinary technician.
Mentored and trained numerous members of medical staff.
Managed clinic operations, including supervising vet techs, scheduling and appointments.
Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.
Optimized staffing levels with strategic scheduling and task delegation.
Created and maintained production schedules based on employee productivity, company needs and seasonal plans.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Maintained open and professional team relationships to quickly identify and resolve issues.
Worked closely with Medical Director to develop mitigation strategies and prepare standard operating procedures for independent procedures and general protocols.
Fostered positive employee relationships through effective communication, training and development coaching.
Supervised team of 6 employees
Conducted quarterly inventory on pharmacy supplies
Delegated daily tasks to team members to optimize team productivity.
Evaluated employee performance, identified areas of improvement and communicated plans to employees.
Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
Kept work flowing smoothly in and out of both cat and dog animal care departments by working closely with shipping, warehouse and other personnel to coordinate movements.
Assessed, motivated and empowered team members to perform in manner that builds customer satisfaction and loyalty, leading to retention and growth.
Integrated process improvements to increase overall workflow.
Communicated and coordinated with multiple departments to achieve top results.vice.

08/2004 - 04/2012Company Name - Animal CaretakerCity, State

Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards. Monitored animals during group play sessions, checking for signs of aggressive or fearful behavior and to prevent biting among dogs.
Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.
Bathed animals to remove dust, debris or contaminants and maintain well being. Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
Maintained clean and orderly play yards, areas. kennels and cages.
Observed animals and conducted examinations to identify signs of injury, illness or disease. Adhered to all pet care plans, medication requirements and dietary restrictions while providing care. Promoted optimal weight and diet health by feeding and watering every animal on regular schedule.
Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns.
Provided direct care for animal patients in post-operative recovery, closely monitoring any changes.

Skills

Cross-functional team leadership, training and development
Interdepartmental and team collaboration

Medical team guidance
Clinical team collaboration

Education and Training

12/2004Kellogg Community CollegeCity, StateAssociate of Science

Resume Overview

School Attended

Kellogg Community College

Job Titles Held:

Medical Department Team Lead
Vet Technician
Animal Caretaker

Degrees

Associate of Science

Medical Department Team Lead Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes