Medical Courier Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Reliable and upbeat Customer Service Representative successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

  • Attention to confidentiality
  • Handling pharmaceutical materials
  • Business processes and procedures
  • Payment collection
  • Sorting
  • Issue escalation
  • Clerical
  • Customer assistance
  • Stocking and Replenishing
  • POS Systems
  • Point of Sale Knowledge
  • Drawer Management
  • Cash Drawer Management
  • Bagging and Packaging
  • Merchandise Restocking
  • Sales
  • Cash Register Operation
  • Refund Handling
  • Maintaining Store Appearance
  • Product Restocking
  • Retail Merchandising
  • Currency Sorting
  • Purchase assistance
  • Money handling
  • Point-of-sale system operation
  • Reports and documents
  • Basic math skills
  • Receipt and refund issuance
  • Sales expertise
  • Guest inquiries
  • Cash Handling
  • Safe verifications
  • Time management skills
  • Records Maintenance
  • Customer Relations
  • Written and verbal communication
  • Cleaning and sanitizing
Work History
04/2021 to Current
Medical Courier Lincare Roswell, NM,
05/2020 to Current
Emergency Supplies and Medication Courier Rock Island-Milan School District #41 Rock Island, IL,
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Tracked delivery information, mileage and fuel use while on shift.
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
  • Drove safely at all times to avoid accidents and harm.
  • Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Followed all company policies and procedures during shift.
  • Verified load against delivery ticket before beginning every shift.
07/2018 to 07/2019
Cashier Molly Maid, Llc Norcross, GA,
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Reviewed weekly sales ads and monitored price changes.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Greeted over 800 Customers per day.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Completed inventory counts and ordered merchandise.
  • Used POS system to enter orders, process payments and issue receipts.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
  • Learned Shift Lead tasks and provided backup at key times.
  • Operated cash register to record all transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
11/2010 to 06/2018
House Cleaner Self City, STATE,
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Disinfected bathrooms, doorknobs and tables and picked up and disposed of trash.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Adhered to professional house cleaning checklist.
  • Waxed and polished wood floors and other woodwork.
  • Applied safety measures when mixing water and detergents in containers to prepare cleaning solutions.
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
Expected in 06/2006
High School Diploma:
Krum High School - Krum,

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Resume Overview

School Attended
  • Krum High School
Job Titles Held:
  • Medical Courier
  • Emergency Supplies and Medication Courier
  • Cashier
  • House Cleaner
  • High School Diploma