Thoroughly investigated past due invoices and minimized number of unpaid accounts by utilizing ResQ on a daily basis and document all activity appropriately. Strictly followed all federal and state guidelines for release of information. Remediates and resolves accounts receivable balance for government and non-government healthcare provider clients. Accesses and interprets EOB/Remit information within the client imaging systems for account documentation/correspondence/follow-up. Possesses the ability to professionally communicate (in all forms) with payer resources such as website, e-mail, telephone, customer service departments, etc. Consistently meets or exceeds all established department/client quality and productivity standards. Possesses a cooperative and positive attitude toward clients, management and co-workers by responding politely and professionally and being a valued team player. Accepts change with a positive attitude. Accepts and applies direction and coaching from supervisors and peers. Demonstrates flexibility to transfer to different projects while retaining industry knowledge. Adheres to the HIPPA privacy and security regulations.
Thoroughly investigated past due invoices and minimized number of unpaid accounts.Recorded and filed patient data and medical records.Strictly followed all federal and state guidelines for release of information.Acquired insurance authorizations for procedures and tests ordered by the attending physician.Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.Appropriately and correctly identified errors and re-filed denied/rejected claims as they were received from the Patient Account Representative.Thoroughly reviewed remittance codes from EOBS/AR's.Completed appeals and filed and submitted claims.Posted charges, payments and adjustments.Applied payments, adjustments and denials into medical manager system.Submitted refund requests for claims paid in error.Meticulously tracked and resolved underpayments.
Academic Achievement Award
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