(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Self starter with proven ability to work under pressure and meet deadlines. Detail-oriented with excellent organizational and problem solving abilities.
Microsoft Word 2010 (3 years), Microsoft Excel (3 years), Microsoft Office (3 years), Microsoft Powerpoint, Microsoft Outlook (3 years)
J Sargeant Reynolds Community College , Expected in 2015 High School Diploma : - GPA :
Work History
Concentra - Medical Call center Specialist
Baytown, TX, 02/2014 - 04/2016
  • Answers incoming calls courteously and respectfully, introducing self and providing a welcome greeting.
  • Updates and maintains information in department data applications.
  • Schedules patient appointments, gives appointment information and provides general information within specified departmental guidelines.

Titlemax, Inc. - Customer Service Representative
Richmond, VA, 05/2013 - 08/2015
  • Provide exceptional call quality on every call, building on Capital One's brand through great customer service - Demonstrate strong written and verbal communication skills with both internal and external customers.
  • Service accounts through active listening, engagement and problem solving through critical thinking, demonstrated by strong customer experience results.
  • Balance business intent and our customer's needs to design creative solutions that make our customers lives better and show advocacy for the customer.

Johnstone Supply, Inc - Sales Associate
Seatac, WA, 02/2010 - 2014
  • assisting customers with sales -stocking and organizing shelves -answering questions about company policies, merchandise, and services.

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Resume Overview

School Attended

  • J Sargeant Reynolds Community College

Job Titles Held:

  • Medical Call center Specialist
  • Customer Service Representative
  • Sales Associate


  • High School Diploma

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