Seasoned Customer Service Representative bringing 20+ years of experience meeting needs of customers. Educate individuals on company policies, troubleshoot concerns and process payments with maximum efficiency and skill. Knowledgeable about security standards, requirements and diverse proprietary technologies useful for resolving customer issues. Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.
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