medical aesthetician laser technician resume example with 9+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Outgoing Front Desk and Esthetician capable of handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills.
Skills
Efficient and accurate
Office equipment operations
Multi-line telephone skills
Organization and efficiency
Data entry
Service-oriented mindset
Multitasking and prioritization
Detail oriented
Problem-solving abilities
Microsoft Office expertise
Schedule mastery
Active listening
Courteous demeanor
High-energy attitude
Inbound and outbound calling
Spanish translation
Payment processing
Customer service
Experience
Medical Aesthetician/Laser Technician, 10/2018 - 10/2019 Veterans Health Administration – North Platte, NE,
Collected patient history before planning treatments.
Gave patients skin treatments and educated on procedures.
Scheduled patient consultations and treatments.
Set up patient rooms and sterilized equipment.
Pursued continuing education to learn new advances in skin condition treatments.
Performed laser hair removal procedures.
Meticulously maintained spa appearance and cleanliness.
Sold salon-exclusive skin care products and encouraged service upgrades.
Provided excellent customer service and skin care treatments to all clients.
Maintained rigorous standards of sanitation and sterilization as directed by law and clinic's policies and procedures.
Offered skin rejuvenation to clients.
Organized salon paperwork and office files.
Advised guests on special events and product promotions.
Verified end-of-day reports against credit and cash profits.
Maintained calm, professional and fully functional facility at all times.
Showed appreciation to resort guests by thanking for business.
Assisted salon leader with tracking salon retail sales.
Responded to customer inquiries in friendly and professional manner.
Rotated between clinic front desk management and monitoring reservation room.
Efficiently checked guests in and out using Power2Practice.
Medical Aesthetician/Laser Technician, 02/2016 - 10/2018 Dermatology Associates – City, STATE,
Instructed clients on how to apply make-up to achieve desired look.
Informed guests of spa services, programs and activities by phone and in-person, enabling patrons to make choices based upon their unique needs.
Collected patient history before planning treatments.
Executed all daily opening and closing procedures.
Kept work area clean and neat to stay productive.
Vastly improved appearance of clients' skin through non-surgical processes.
Verified end-of-day reports against credit and cash profits.
Advised guests on special events and product promotions.
Addressed all member concerns with patience.
Maintained calm, professional and fully functional facility at all times.
Learned new techniques, including complete chemical peel process.
Performed Laser Hair Removal, Microdermabrasion, Chemical Peels, Facial, and Cool Sculpting procedures.
Organized salon paperwork and office files.
Efficiently checked guests in and out using EMA and Clinix
Introduced corporate policies, procedures and work rules to new spa employees.
Sold skincare products to patients according to specific needs.
Set up patient rooms and sterilized equipment.
Scheduled patient consultations and treatments.
Meticulously entered client and service information when booking appointments.
Front Desk Receptionist/Office Assistant, 06/2015 - 02/2016 The Longstreet Clinic, P.C – City, STATE,
Managed all front desk operations for busy high-volume clinic.
Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
Personally check in and welcomed patients to clinic, improving overall customer service and engagement.
Solved minor patient issues and escalated major problems immediately to supervisor or office manager.
Transmitted information or documents to customers, using computer, mail or facsimile machine.
Handled insurance co payment processing duties and provided patients with receipts and proper bills and change.
Handled multi-line switchboard for busy office and routed incoming calls to correct individuals.
Assisted with administrative tasks, including filing, answering phones and scheduling.
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