Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Approachable and nurturing system operator with acute awareness of patient comfort level and adaptability in unprecedented scenarios. Successful in building strong relationships with patients, staff and local healthcare partners.

  • Diagnostic imaging
  • Patient Management
  • Operation of Medical Equipment
  • Medical Records Management
  • Customer Service
Work History
05/2019 to Current Medical Administration Specialist Veterans Health Administration | Billings, MT,
  • Operated MRI/XRAY equipment, set imaging factors and manipulated software to generate quality and accurate images.
  • Reviewed images to confirm quality scans.
  • Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
  • Positioned patients to obtain quality MRI/XRAY images
  • Monitored examination room supply stock and requested resupply for low inventory.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Conducted insurance verification and pre-authorizations and managed patient charts.
07/2018 to 05/2019 Imaging Assistant Francisan Health | Camby, IN,
  • Created images using XRAY, fluoroscopy, C-arms and CAT scanners to help physicians assess and diagnose patients.
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
  • Served as informational resource for patients and families by educating about imaging processes and addressing questions and concerns.
  • Minimized patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.
  • Helped patients into proper positions for procedures and provided instructions on remaining still for duration of each scan.
  • Captured images using mobile equipment in operating rooms, emergency rooms and patients' bedsides.
  • Executed various types of diagnostic imaging procedures on patients ranging in age from toddler to adult.
  • Prepared and administered contrast materials, radiopharmaceuticals, anesthetic and antispasmodic drugs for imaging procedures.
  • Monitored patients for signs of adverse reactions or other abnormalities of significance.
  • Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
07/2016 to 03/2020 Universal Worker Accura Healthcare | Northfield, MN,
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
08/2015 to 06/2016 Dietitian Assistant Hy-Vee | Storm Lake, IA,
  • Provided in-depth information on various modes of nutritional care to maximize options and paths to boosting health.
  • Organized and planned medical nutrition therapy for entire floors of patients.
  • Conducted individualized nutritional assessments based on laboratory tests and collected data.
  • Reviewed and interpreted important lab results and explained implications to patients.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Educated patients about therapeutic nutrition, ingredients selection, food prep and meal planning.
  • Educated clients about long-term health benefits of balanced diets and exercise programs.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed.
  • Maintained strict levels of cleanliness for tables, floors and prep areas.
Expected in 12/2021 Associate of Science | Biomedical Engineering South Florida State College, Avon Park, FL GPA:
Expected in 12/2022 Bachelor of Science | Radiologic Technology Clarion University of Pennsylvania, Clarion, PA GPA:
Expected in 12/2022 Associate of Science | Allied Health Clarion University of Pennsylvania, Clarion, PA GPA:
Expected in Transfer Degree | Allied Health Harrisburg Area Community College, Harrisburg, PA GPA:
Expected in 05/2015 High School Diploma | Bishop McDevitt High School, Harrisburg, PA, GPA:
  • CPR/First Aide
  • Basic Life Support

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School Attended

  • South Florida State College
  • Clarion University of Pennsylvania
  • Clarion University of Pennsylvania
  • Harrisburg Area Community College
  • Bishop McDevitt High School

Job Titles Held:

  • Medical Administration Specialist
  • Imaging Assistant
  • Universal Worker
  • Dietitian Assistant


  • Associate of Science
  • Bachelor of Science
  • Associate of Science
  • Transfer Degree
  • High School Diploma

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