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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Mechanical and able to implement excellent diagnostic skills. Discovers the root of the problem quickly and works to find solutions.

Work History
12/2019 to 03/2020
Mechanical Technician / Forklift Operator Penske Vehicle Services Auburn Hills, MI,
  • Implemented preventive maintenance measures to decrease emergent issues.
  • Inspected and tested equipment, machinery and components to diagnose issues, recognize defects and determine appropriate repairs.
  • Performed troubleshooting, diagnosis and repair of diesel engine equipment.
  • Frequently diagnosed mechanical problems and determined how to correct issues.
  • Install / removed 20000 watt generators under commercial truck chassis
  • Completed heavy repairs on all equipment including air brake systems, electrical wiring, tires and heavy repairs
  • (BIT) inspection, will inspect a sample of regulated vehicles, maintenance records, and driver records to determine if the motor carrier is in compliance with applicable motor carrier safety related statutes and regulations.
  • Federal Highway Administration (FHWA) inspections
  • Cleaned and organized work area by removing empty pallets
  • Prepared forklift for daily use by refueling and recharging battery.
  • Maintained forklift by performing preventive maintenance, troubleshooting breakdowns and conducting routine pre and post inspections.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Routinely assessed equipment for damage, wear, battery life and fluid levels.
09/2018 to 12/2019
Tech Operations : Field Tech II Charter Spectrum City, STATE,

Job Description

  • Mounted equipment to walls, concealed wires, installed audio and programmed remote controls
  • Adhered to and kept team in line with established safety regulations and protocols when working on ladders and operating power tools, providing important protection for personnel and customers
  • Handled calibration of audio and visual equipment for customers and set up devices for optimal performance
  • Remained highly knowledgeable in different technologies from such manufacturers as Apple and CATV Systems
  • Diagnosed equipment malfunctions by analyzing technical data using applications
  • Installed new Cable Boxes and Networking equipment and explained operation and routine maintenance protocols to customers
  • Operated all hand tools and power equipment according to company safety procedures
  • Maintained company field response vehicle stocked with repair and replacement parts valued over $20,000
  • Properly completed work reports for each field visit
  • Demonstrated to customers proper methods for operating equipment after it had been installed
  • Interacted with all necessary partners including vendors, upper management and peers
  • Set up networks and computers for residential customers
  • Tested equipment tools such as oscilloscopes, ammeters and test lamps
  • Analyzed blueprints to diagnose potential electrical hazards and carried out risk assessments prior to starting new job
  • Worked extended hours on weekday and weekend projects
  • Used testing instruments such as ohmmeters, voltmeters, ammeters and multimeters
  • Troubleshoot hardware and software to determine and rectify network problems
  • Ran cabling and installed data drops for new installations
  • Set up hardware and software in optimal configurations to meet network performance requirements
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications
11/2015 to 09/2018
Operation's (Tool Repair Technician) The Home Depot City, STATE,

Job Description

  • Reviewed work orders and discussed them with supervisors
  • Diagnosed computer and electrical failure with appropriate testing equipment
  • Disassembled engines and repaired or replaced defective parts
  • Safely used all hand and power tools and torque wrench
  • Replaced drive and hydraulic systems
  • Adjusted repaired systems to meet manufacturers' performance specifications
  • Cleaned and removed grease on engines and engine compartments using specific chemicals
  • Managed front counter, including answering phones and opening and closing shop
  • Conducted routine and scheduled maintenance services such as oil changes, lubrications and tune-ups
  • Upheld top-quality workmanship and excellent customer service
  • Managed and maintained, necessary level of supplies in shop
  • Adhered to all safety protocols and safe work practices to reduce likelihood of injury
  • Worked directly from blueprints, patterns, sketches and specifications
  • Developed effective preventative maintenance schedule for all shop equipment
  • Completed routine maintenance to prevent future breakdowns
2015 to 10/2015
Automotive Technician Mahneke Motors City, STATE,

Job Description

  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections
  • Retained accurate records of purchases, titles and sales
  • Inspected damaged vehicles to estimate repair costs and calculate deductibles
  • Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations
  • Maintained fleet vehicles in good working order with preventive and corrective maintenance expertise
  • Repaired brake, exhaust, electrical and other systems to optimal specifications
  • Explained estimates and determined repair timeline to enhance customer satisfaction
  • Performed safety and emissions inspections
  • Changed, rotated and balanced tires
  • Used specialized tools to detect leaks in gas and refrigerant systems
  • Wrote work orders and updated accounts in workshop computer
  • Repaired suspensions and aligned vehicles
  • Troubleshoot and diagnosed faults with all types of vehicle systems and components
  • Completed customer orders and warranty services according to manufacturer specifications
  • Completed minor maintenance such as replacing gaskets, flushing coolant and performing tune-ups
  • Diagnosed malfunctions and developed effective resolutions with minimal oversight
  • Maintained cleanliness, safety and efficiency of garage
01/2014 to 01/2015
Porter / Lube Technician Oren's Automotive City, STATE,
  • Changed oils and filters, checked the tire pressure and added fluids when needed
  • Rotated tires, checked brakes and ran diagnostic tests
  • Reviewed manuals to assist customers with maintenance questions
  • Created relationships of trust with customers by engaging and following up
  • Greeting customers once they arrive and communicate their vehicle order to the upper bay technician.
  • Proper handling and movement of their vehicle.
  • Performing all requested services on their vehicle.
  • Constant communication throughout the bay with other associates.
  • Making the customers feel comfortable and satisfied with their services and environment.
  • Maintained vehicle lot neat and organized.
  • Removed debris from driveway and sidewalks.
  • Arranged vehicles in lot as per dealership display standards.
  • Washed and cleaned vehicles.
  • Replaced vehicle battery and replenished vehicle fluids when necessary.
  • Moved vehicles to and from service lane.
  • Maintained inventory of vehicle parts.
  • Maintained key tags, stock tags and buyer guides for each vehicle.
Education
Expected in 2014
Certificate: Automotive
Santa Barbara City College - Santa Barbara, CA
GPA:
  • Automotive Technology
  • Honors - President's Honor Roll - Santa Barbara City College
  • AUTO-115 Automotive Electricity l
  • AUTO-221 Hybrid and Electric Drives l
  • AUTO-114 Automotive Power Train l
  • AUTO-111 Engine Rebuilding l
  • AUTO-101 Introduction To Auto Mechanics l
  • AUTO-102 Basic Car Care, Maintenance l
  • AUTO-116 Engine Performance l
  • AUTO-112 Brakes, Suspension & Steering
Certifications
  • Refrigerant Recovery Section 609 certification
  • Forklift Driver certified OSHA and ANSI B56.1 standards
  • Reach Driver certified OSHA and ANSI B56.1 standards
  • Forklift Driver Certificate ID : OFL-125506-5683
Skills

Field Technician Skills

  • Mechanical drawing interpretation
  • Caliper use
  • Keen manual dexterity
  • Efficient troubleshooter
  • Mechanical knowledge
    Electrical Knowledge High and low voltage system
  • Knowledge of gear boxes
  • Self-motivated
  • Keeping myself and others safe
  • Hand tool expertise
  • Tool repair and maintenance
  • Repairs and troubleshooting
  • Network maintenance
  • Installing devices
  • Excellent diagnostic skills
  • Cable management
  • Wiring schematics

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Resume Overview

School Attended

  • Santa Barbara City College

Job Titles Held:

  • Mechanical Technician / Forklift Operator
  • Tech Operations : Field Tech II
  • Operation's (Tool Repair Technician)
  • Automotive Technician
  • Porter / Lube Technician

Degrees

  • Certificate

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