Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Mechanical and able to implement excellent diagnostic skills. Discovers the root of the problem quickly and works to find solutions.

Work History
12/2019 to 03/2020
Mechanical Technician / Forklift Operator Penske Vehicle Services Auburn Hills, MI,
  • Implemented preventive maintenance measures to decrease emergent issues.
  • Inspected and tested equipment, machinery and components to diagnose issues, recognize defects and determine appropriate repairs.
  • Performed troubleshooting, diagnosis and repair of diesel engine equipment.
  • Frequently diagnosed mechanical problems and determined how to correct issues.
  • Install / removed 20000 watt generators under commercial truck chassis
  • Completed heavy repairs on all equipment including air brake systems, electrical wiring, tires and heavy repairs
  • (BIT) inspection, will inspect a sample of regulated vehicles, maintenance records, and driver records to determine if the motor carrier is in compliance with applicable motor carrier safety related statutes and regulations.
  • Federal Highway Administration (FHWA) inspections
  • Cleaned and organized work area by removing empty pallets
  • Prepared forklift for daily use by refueling and recharging battery.
  • Maintained forklift by performing preventive maintenance, troubleshooting breakdowns and conducting routine pre and post inspections.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Routinely assessed equipment for damage, wear, battery life and fluid levels.
09/2018 to 12/2019
Tech Operations : Field Tech II Charter Spectrum City, STATE,

Job Description

  • Mounted equipment to walls, concealed wires, installed audio and programmed remote controls
  • Adhered to and kept team in line with established safety regulations and protocols when working on ladders and operating power tools, providing important protection for personnel and customers
  • Handled calibration of audio and visual equipment for customers and set up devices for optimal performance
  • Remained highly knowledgeable in different technologies from such manufacturers as Apple and CATV Systems
  • Diagnosed equipment malfunctions by analyzing technical data using applications
  • Installed new Cable Boxes and Networking equipment and explained operation and routine maintenance protocols to customers
  • Operated all hand tools and power equipment according to company safety procedures
  • Maintained company field response vehicle stocked with repair and replacement parts valued over $20,000
  • Properly completed work reports for each field visit
  • Demonstrated to customers proper methods for operating equipment after it had been installed
  • Interacted with all necessary partners including vendors, upper management and peers
  • Set up networks and computers for residential customers
  • Tested equipment tools such as oscilloscopes, ammeters and test lamps
  • Analyzed blueprints to diagnose potential electrical hazards and carried out risk assessments prior to starting new job
  • Worked extended hours on weekday and weekend projects
  • Used testing instruments such as ohmmeters, voltmeters, ammeters and multimeters
  • Troubleshoot hardware and software to determine and rectify network problems
  • Ran cabling and installed data drops for new installations
  • Set up hardware and software in optimal configurations to meet network performance requirements
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications
11/2015 to 09/2018
Operation's (Tool Repair Technician) The Home Depot City, STATE,

Job Description

  • Reviewed work orders and discussed them with supervisors
  • Diagnosed computer and electrical failure with appropriate testing equipment
  • Disassembled engines and repaired or replaced defective parts
  • Safely used all hand and power tools and torque wrench
  • Replaced drive and hydraulic systems
  • Adjusted repaired systems to meet manufacturers' performance specifications
  • Cleaned and removed grease on engines and engine compartments using specific chemicals
  • Managed front counter, including answering phones and opening and closing shop
  • Conducted routine and scheduled maintenance services such as oil changes, lubrications and tune-ups
  • Upheld top-quality workmanship and excellent customer service
  • Managed and maintained, necessary level of supplies in shop
  • Adhered to all safety protocols and safe work practices to reduce likelihood of injury
  • Worked directly from blueprints, patterns, sketches and specifications
  • Developed effective preventative maintenance schedule for all shop equipment
  • Completed routine maintenance to prevent future breakdowns
2015 to 10/2015
Automotive Technician Mahneke Motors City, STATE,

Job Description

  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections
  • Retained accurate records of purchases, titles and sales
  • Inspected damaged vehicles to estimate repair costs and calculate deductibles
  • Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations
  • Maintained fleet vehicles in good working order with preventive and corrective maintenance expertise
  • Repaired brake, exhaust, electrical and other systems to optimal specifications
  • Explained estimates and determined repair timeline to enhance customer satisfaction
  • Performed safety and emissions inspections
  • Changed, rotated and balanced tires
  • Used specialized tools to detect leaks in gas and refrigerant systems
  • Wrote work orders and updated accounts in workshop computer
  • Repaired suspensions and aligned vehicles
  • Troubleshoot and diagnosed faults with all types of vehicle systems and components
  • Completed customer orders and warranty services according to manufacturer specifications
  • Completed minor maintenance such as replacing gaskets, flushing coolant and performing tune-ups
  • Diagnosed malfunctions and developed effective resolutions with minimal oversight
  • Maintained cleanliness, safety and efficiency of garage
01/2014 to 01/2015
Porter / Lube Technician Oren's Automotive City, STATE,
  • Changed oils and filters, checked the tire pressure and added fluids when needed
  • Rotated tires, checked brakes and ran diagnostic tests
  • Reviewed manuals to assist customers with maintenance questions
  • Created relationships of trust with customers by engaging and following up
  • Greeting customers once they arrive and communicate their vehicle order to the upper bay technician.
  • Proper handling and movement of their vehicle.
  • Performing all requested services on their vehicle.
  • Constant communication throughout the bay with other associates.
  • Making the customers feel comfortable and satisfied with their services and environment.
  • Maintained vehicle lot neat and organized.
  • Removed debris from driveway and sidewalks.
  • Arranged vehicles in lot as per dealership display standards.
  • Washed and cleaned vehicles.
  • Replaced vehicle battery and replenished vehicle fluids when necessary.
  • Moved vehicles to and from service lane.
  • Maintained inventory of vehicle parts.
  • Maintained key tags, stock tags and buyer guides for each vehicle.
Expected in 2014
Certificate: Automotive
Santa Barbara City College - Santa Barbara, CA
  • Automotive Technology
  • Honors - President's Honor Roll - Santa Barbara City College
  • AUTO-115 Automotive Electricity l
  • AUTO-221 Hybrid and Electric Drives l
  • AUTO-114 Automotive Power Train l
  • AUTO-111 Engine Rebuilding l
  • AUTO-101 Introduction To Auto Mechanics l
  • AUTO-102 Basic Car Care, Maintenance l
  • AUTO-116 Engine Performance l
  • AUTO-112 Brakes, Suspension & Steering
  • Refrigerant Recovery Section 609 certification
  • Forklift Driver certified OSHA and ANSI B56.1 standards
  • Reach Driver certified OSHA and ANSI B56.1 standards
  • Forklift Driver Certificate ID : OFL-125506-5683

Field Technician Skills

  • Mechanical drawing interpretation
  • Caliper use
  • Keen manual dexterity
  • Efficient troubleshooter
  • Mechanical knowledge
    Electrical Knowledge High and low voltage system
  • Knowledge of gear boxes
  • Self-motivated
  • Keeping myself and others safe
  • Hand tool expertise
  • Tool repair and maintenance
  • Repairs and troubleshooting
  • Network maintenance
  • Installing devices
  • Excellent diagnostic skills
  • Cable management
  • Wiring schematics

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • Santa Barbara City College

Job Titles Held:

  • Mechanical Technician / Forklift Operator
  • Tech Operations : Field Tech II
  • Operation's (Tool Repair Technician)
  • Automotive Technician
  • Porter / Lube Technician


  • Certificate

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: