Keep systems running smoothly and efficiently to support business needs. Detail-oriented and methodical professional well-versed in root cause analysis and performance improvements. Driven Mechanical Technician with 20+ years of experience in warehouse operations, heavy equipment operation and maintenance. Expertise in organizing and prioritizing workflows, fostering relationships with stakeholders and coordinating maintenance to sustain production. Accomplished in developing and actualizing best practices to enhance occupational health and safety.
Skills
Equipment testing and troubleshooting
Blueprint reviews
Cost estimates
Test results documentation
Experience
Mechanical Technician, 10/2017 to Current Emerson Electric Co. – Mansfield, MA,
Diagnosed mechanical problems and determined solutions to correct concerns.
Inspected and tested machinery, equipment and component parts to identify defects, diagnose malfunctions and facilitate repairs.
Installed, fit, cleaned and repaired external and internal equipment on tanks, including valves, caps, hoses, pumps and gaskets.
Cleaned, repaired and installed tank equipment, such as gaskets and internal and external valves.
Troubleshot, diagnosed and repaired engineering equipment.
Contacted vendors to procure equipment and tools to meet organizational demand.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Demonstrated leadership by making improvements to work processes and helping to train others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Counter Sales Representative, 08/2014 to 10/2017 The Hertz Corporation – Estero, FL,
Organized store by returning all merchandise to its proper place and restocked displays.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Recommended merchandise to customers based on needs and preferences.
Educated customers on product and service offerings.
Escorted customers to products and pointed out complementary items to boost store sales.
Stayed up to date on store promotions, payment policies and security practices.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Used Cash register and credit card system to ring up customer purchases, process payments and issue receipts.
Communicated with customers about used automobile parts, offerings, including policies, restrictions and refund policies.
Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Drove sales of auto parts products by applying proactive nature, knowledge of customer preferences and active listening skills.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Shipping and Receiving Clerk, 04/2014 to 08/2014 Vishay Dale Electronics, Inc. – East Windsor, CT,
Checked customer orders, labeling and documentation prior to shipment to avoid delays.
Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
Directed junior staff in preparing outgoing and receiving incoming shipments.
Operated forklifts, hand trucks or other equipment to load, unload, transport and store goods.
Logged inbound and outbound discrepancies, such as wrong product, incorrect quantities and damages.
Contacted internal and external vendors and customers to obtain information for inbound or outbound shipments.
Maintained inventory of shipping materials and supplies.
Produced daily reports on shipments, team performance and financial numbers.
Maintained work areas in organized, safe and clean manner.
Operated forklift, pallet jack and hand truck to move materials within warehouse and to and from shipping vehicle.
Unloaded and received incoming shipments, inspected packages for damage and routed packages to next destination according to documentation.
Counter Sales Representative, 11/2010 to 04/2014 The Hertz Corporation – Houston, TX,
Organized store by returning all merchandise to its proper place and restocked displays.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Recommended merchandise to customers based on needs and preferences.
Educated customers on product and service offerings.
Escorted customers to products and pointed out complementary items to boost store sales.
Stayed up to date on store promotions, payment policies and security practices.
Recommended optimal merchandise based on customer needs and desires.
Used cash register and credit card system to ring up customer purchases, process payments and issue receipts.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Education and Training
High School Diploma: , Expected in Logan County High School - Russellville, KY GPA:
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