Meals on Wheels Driver Resume Example
Love this resume?Build Your Own Now
MEALS ON WHEELS DRIVER
Professional Summary
Highly motivated, energetic and experienced Customer Service Representative with 3+ years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.
Skills
Customer Service |
Work History
08/2016 to 10/2016Meals on Wheels DriverThe Arc Of Genesee Orleans | Corfu , NY
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Loaded truck and properly secured items to prevent damage for over [Number] deliveries.
- Fostered positive working relationships with customers by responding to questions and concerns.
- Collected $[Amount] in payments for completed deliveries and services dail.
- Updated routes based on weather and road conditions in real time to decrease delivery times by [Number]%.
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Developed, updated and maintained database of existing and potential customers in [Software].
10/2014 to 12/2014CashierTaher, Inc. | Duluth , MN
- Checked prices for customers and processed items sold by scanning barcodes.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Counted cash in register drawer at beginning and end of shift.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Operated cash register for cash, check and credit card transactions.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Reviewed and resolved differences between accounting information and cash drawer.
- Worked closely with Customer Service to solve problems and handle customer concerns.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Assisted customers with special services, account updates and promotional options.
- Assisted customers by answering questions and fulfilling requests.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
01/2010 to 04/2011CashierTaher, Inc. | Eagan , MN
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Answered questions about store policies and concerns to support positive customer experiences.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Trained as cashier and provided back-up coverage to provide customers with optimal support.
- Counted cash in register drawer at beginning and end of shift.
- Reviewed weekly sales circulars and monitored price changes.
- Assisted customers by answering questions and fulfilling requests.
- Assisted customers with special services, account updates and promotional options.
- Checked prices for customers and processed items sold by scanning barcodes.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Educated customers on promotions to enhance sales.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
07/2006 to 09/2010Crew MemberKrystal | Statesboro , GA
- Customer Service- Crew members must be prepared for various scenarios, from routine order-taking to complaint resolution. To address inquiries properly, they should also be knowledgeable about menu items and the restaurant as a whole
- Accuracy- Crew members are attentive and thorough, double-checking orders and strictly abiding by instructions when preparing food. It's essential to get every detail right, especially since they serve a queue of customers and mistakes may result in undesirable delays
- Team Work- Working within a team is typical for crew members. They must communicate clearly and synchronize their workflow with others if they are to accomplish customer requests in a span of minutes
- Multitasking– job duties for crew members are diverse. Given their fast-paced work environment, they should be excellent multitaskers who can switch fluidly between different kinds of activities and cope with high demand
- Physical Dexterity – crew members use their hands significantly, as their food preparation duties may entail cooking, cutting, and wrapping. Another physical requirement is standing for several hours
Education
08/2010High School:General | GeneralNitro High School, City, State
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Formatting
- Word choice
- Length
- Measurable results
- Clear contact info
- Typos
Resume Overview
School Attended
- Nitro High School
Job Titles Held:
- Meals on Wheels Driver
- Cashier
- Crew Member
Degrees
- 08/2010 High School:General | General
Similar Resumes
