materials handler iv resume example with 9+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Ambitious, career-focused job seeker, anxious to obtain a higher level position to help launch my career. All while simultaneously achieving company goals and expectations. With over 10 years of reliable experience in the work field Im sure to be the right person for the job!
Skills
Skills Summary
Goal Oriented, Hard Worker, Prompt, Efficient, Detailed, Wide Variety of Skills and Experience
Assisted warehouse staff in promoting top-level productivity and shipment accuracy.
Held accountability for inventory and property under command.
Organized warehouse inventory according to warehouse plan.
Checked incoming deliveries for quality and quantity to promptly identify damage or issues pertaining to orders.
Protected company inventory by maintaining and organizing storage areas.
Logged unit quantities and entered data into inventory database.
Observed inventory allocation to maintain material needs and production deadlines.
Participated in physical inventory counts to keep information accurate and current.
Coordinated inventory, stocking and ordering.
Performed inventory cycle counting and identified discrepancies.
Entered information into system to update status reports.
Monitored stocking areas to adjust volumes and storage requirements driven by production activity.
Received and counted stock items, recording data manually or on computer for inventory purposes.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Stocked shelves, racks and bins with new or transferred merchandise.
Demonstrated great teamwork skills with staff members involved in production and transport.
Read orders to verify attributes and quantities of merchandise.
Read orders to obtain item numbers and located merchandise in bins or on shelves.
Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
Packed and unpacked items, checking breakables before stocking on shelves.
Issued supplies, materials and products to team members based on information from requisitions.
Recommended disposal of obsolete stocks to write off unsellable items from inventory.
Set up advertising signs on shelves and counters to attract customers and promote sales.
Call Center Customer Service Representative, 01/2020 - 02/2022 Ajinomoto Frozen Foods – Portland, OR,
Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Answered, screened and processed high volume of calls daily with call management system and web-based communications.
Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
Updated customer accounts, addresses and contact information within call management databases.
Used available resources to provide efficient and accurate solutions for customer service requests.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Managed customer expectations by clarifying needs, identifying options and recommending products and services.
Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
Maintained strong call control and quickly worked through scripts to address problems.
Consulted with customers regarding needs and addressed concerns.
Built sustainable relationships and engaged customers by going extra mile.
Trained and supervised new employees to promote overall team productivity and consistent service.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Conferred with customers by telephone or in person to provide information about products or services and take orders.
Collected deposits or payments and arranged for billing.
Adjusted bills and refunded money to resolve customers' service or billing complaints.
Promoted available products and services to customers during service, account management and order calls.
Updated databases with new and modified customer data.
Strengthened customer retention by offering discount options.
Exceeded established service goals while leveraging customer service, sales and employee management best practices.
Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Material Handler IV, 07/2019 - 12/2019 Total Wine – Burnsville, MN,
Daily Data Entry
Worked close with others including Managers and Supervisors
Use of excel, SAP and other software services on a regular basis
Handling, issuing and storing small fragile electronic components and parts
Attending daily inventory update meetings and emails
Confirming counts and parts before issuing
Label printing for individual parts
Use of microscopes and fine point tweezers for handling sensitive and small electronic parts
Updating and submitting parts paperwork
Assembling kits for a multipart system
Cycle counting regularly
Packed merchandise into boxes and containers in preparation for safe shipment.
Protected company inventory by maintaining and organizing storage areas.
Observed inventory allocation to maintain material needs and production deadlines.
Managed warehouse receiving, storing and shipping.
Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Used digital database to keep records of units and stock moved.
Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
Production Lead, 07/2017 - 06/2019 Koch Industries, Inc. – Conway, NC,
Operating of high-tech machinery on a regular basis
Identifying atmospheric pressure, volts and millivolts
Use of several compressed chemicals and gases
Material Handling and Inventory Updating
Worked with management, engineers and supervisors to meet expectations weekly
Took lead when management asked to promote me, guided others in my department with their assignments when needed
Took on multiple workloads at once, multitasking with coworkers and working as a team
Used a wide variety of tools every day, fixed broken machines and items
Provided customers worldwide, with large high-quality products
Used computers daily to enter data and inventory stock
Moved and operated gas cylinders monthly
Maintained a clean workstation daily for best performance
Proved to be reliable, I worked a lot of overtime as asked of me, as well as night shifts when needed to meet product order demands
Made myself handy with all shop tools power and hand tools
Tech and Electronic Soldering Experienced, under magnifier and without
Frequently used and applied many different forms of Epoxy, Self-cured and heat cured on a regular basis
Government contract-based work
Worked close with Managers to update and make progressive changes
I gave tours and walk throughs for guests and for new hires
Learned all assembly line job requirements and became process owner
Wrote and created all floor procedures and gave signed training to all employees
Shrink Wrapped all shipped goods before sending out
Did cycle counts weekly, monthly and annually
Regularly tested assembled equipment using EM EA tech
Pallet jack usage
Worked every day with engineers to explain the process and help improve the process, going above and beyond my job description to help the company grow
Made process improvement daily
Worked close and personal with R&D
Gathered Intel for QC notes and changes
Discovered and solved many issues including reworks and assembly mistakes
Customer Service / Cashier, 07/2016 - 06/2017 Target – City, STATE,
Register operating, along with cash handling and counting
Communication skills with guests and staff members
Taking Orders efficiently and making various drinks simultaneously
Reporting to supervisors when in need, and taking supervising roles when asked
Updating item quantities, placing items in proper locations
Helping guests and staff with finding required electronics, answering technical questions
Answering guest's questions, helping with item returns and relocating
Collected credit card and cash payments to complete transactions for customer orders.
Greeted customers and responded to informational requests.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Built loyal clientele through friendly interactions and consistent appreciation.
Refilled and rotated items on shelves to maintain well-stocked inventory.
Maintained cleanliness and presentation of stock room and production floor.
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Informed customers of in-store promotions or pricing specials.
Answered product questions with up-to-date knowledge of sales and store promotions.
Recommended, selected, located and obtained products to meet customer needs.
Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
Answered phone calls to assist customers with questions and orders.
Processed customer payments quickly and returned exact change and receipts.
Counted and balanced cashier drawers.
Maintained work area and kept cash drawer organized.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Built and maintained productive relationships with employees.
Assisted customers by providing information and resolving complaints.
Production Technician, 02/2014 - 12/2015 Decision Sciences International Corporation – City, STATE,
Material Handling and Inventory updating
Worked with management and supervisors to meet expectations weekly
Took lead when management asked, guided others in my department with their assignments when needed
Took on multiple workloads at once, multitasking with coworkers and working as a team
Used a wide variety of tools every day, fixed broken machines and items
Provided customers worldwide, with large high-quality products
Used computers daily to enter data and inventory stock
Moved and operated gas cylinders monthly
Maintained a clean workstation daily for best performance.
Oversaw workstation setup and operation and mobilized production line and shift employees to meet customer quality standards and schedules.
Checked machinery operation visually, addressed issues by performing minor maintenance and escalated serious problems to management or maintenance personnel.
Trained, mentored and inspired 30+ line workers in safe operation of assembly line equipment and mastered and modeled diverse production operations to support team.
Coordinated material supply to assembly line, regulated flow of finished goods to warehouse and fulfilled order requirements.
Equipped team members with proper hand tools, supplies and power equipment to safely and efficiently perform jobs without time-consuming interruptions during production.
Reported problems or concerns with quality, processes, equipment, materials and labor to supervisor.
Checked finished products to ensure quality and that industry standards were met before use.
Monitored production line, watching for pile-ups or jams.
Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
Met or exceeded target for on-time customer shipments.
Helped achieve team goals by rotating production lines and daily duties to meet demand.
Set up and operated production machinery according to specific standards and protocols of company.
Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
Calibrated machines to adhere to quality standards and maintain required productivity levels.
Measured and weighed items to meet quality standards and prevent waste.
Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
Received incoming shipments and reviewed contents against purchase order for accuracy.
Hand-assembled needed parts with bolts and screws.
Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
Set up and operated production equipment according to daily work orders and safety procedures.
Assisted with testing for quality control and corrections.
Documented production logs by entering data into computer system.
Reported and documented unsafe conditions and faulty equipment.
Maintained machines by performing inspections and troubleshooting problems with equipment.
Separated scrap or waste materials for recycling, reuse or environmentally sound disposal.
Stayed up-to-date with successful methods of production and equipment maintenance procedures.
Collected hazardous or non-hazardous waste in correctly labeled containers to transfer to collection areas.
Calibrated and adjusted equipment using calipers, micrometers, height gauges, protractors and ring gauges.
Trained new employees on company and safety standards, providing assistance and remediation with issues.
Adhered to regulations and procedures for health, safety and environmental compliance.
Observed worker performance to verify equipment operation and maintenance.
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