A Professional who goes above and beyond basic tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting customer relations. Highly organized and detail-oriented with more than 5 years experience supplying thorough, organized support in both the office and retail environment.
Microsoft Office Proficiency
Strong Problem Solver
Dedicated Team Player
Excellent Customer Service
Time Management Professional
Creative problem solver
Exceptional communication skills
Strong client relations
Meticulous attention to detail
Professional phone etiquette
to Current Men's Wearhouse – 1221 W Century Ave, Bismarck,
Let out and took in seams in suits and other garments to improve fit.
Repaired and replaced defective garment parts, including pockets, pocket flags and coat linings.
Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Determined customer needs by asking relevant questions and listening actively to the responses.
to 08/2013 Tri-States Automotive Warehouse – 3966 Old Cottondale Rd, Marianna,
Managed office supplies, vendors, organization and upkeep.
Ordered and distributed office supplies while adhering to a fixed office budget.
Screened all visitors and directed them to the correct employee or office.
Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.
Posted receipts to appropriate general ledger accounts.
Researched and resolved accounts payable discrepancies.
Answered and managed incoming and outgoing calls while recording accurate messages.
Aided the marketing department by designing and printing monthly sale flyers within Photoshop.
Customer Service Representative09/2006
to 02/2007 Books-a-million – 3525 Ross Clark Circle, Dothan,
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
Answered questions regarding the store and its merchandise.
Demonstrated use and care of merchandise.
Stocked shelves and supplies and organized displays.
Organized racks and shelves to maintain the visual appeal of the store.
Customer Service/Bakery Dept06/2003
to 09/2006 Sainsburys – Midsomer Norton, England,
Developed positive customer relationships through friendly greetings and excellent service.
Verified that all customers received receipts for purchases.
Opened and closed bakery.
High School Diploma: 2000Writhlington Senior School-
Knobsbury Lane, Radstock, England,
UKI attended High School in the United Kingdom and as such don\'t have a high school diploma. I did pass with 5 or more passing grades in my G.C.S.E\'s which are considered the equivalent of a high school diploma in the U.K.