master service technician resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Proficient in data entry and technical documentation management using Alldata and hand written estimates. Excellent writing abilities with skill in drafting of manuals, schematics and reports detailing strategies for producing, maintaining and repairing vehicles.
Diligent Technician proficient in working both independently and collaboratively to promote productivity and establish valuable customer relationships. Bringing 20 years of experience, superior attention to detail and advanced technical skills. Adept at managing open communication and delivering exceptional customer service.
Seasoned automotive repair professional adept at inspecting, troubleshooting and fixing a wide range of vehicles and issues. Knowledgeable about service schedules, well-versed in reading technical documentation and familiar with scoping various components. Reliable worker with strong mechanical aptitude and willingness to learn.
Skills
Troubleshooting skills
Technical expertise
Equipment setup
Team building
Documentation
Technical issue analysis
Maintenance procedures
Inspecting vehicles
Electrical failure expertise
System repairs
Brake systems understanding
Rebuilding engines
Calibrating systems
Diagnostic skills
Preventive maintenance
Quality assurance inspections
Electrical repair procedures
Hand and power tools
Safety awareness
Work History
Master Service Technician, 07/2009 - Current Autonation, Inc. – , ,
Diagnosed problems by listening to running vehicles, conducting visual inspections and dismantling systems to inspect internal components.
Conferred with clients to establish nature of defects or malfunctions affecting vehicle operations.
Received training and certification from Hyundai to represent brand, explain technical functions of vehicles to customers.
Analyzed blueprints and manufacturer instructions to take apart and reassemble vehicle for maintenance and component replacements.
Documented inspection and test results, work performed and work to be performed, keeping all records current, accurate and properly submitted to meet company standards and regulatory requirements.
Provided written estimates of repairs utilizing programs such as Alldata, and Manufacture websites.
Took advantage of opportunities to learn new systems and repair procedures.
Completed customer orders and warranty services according to manufacturer specifications.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
Builder, 05/2008 - 03/2009 Lincoln Electric Holdings Inc. – , ,
Responsible for building of heavy duty salt truck and dump body trucks.
Tested newly installed equipment to determine proper functionality and compliance with regulations.
Closely reviewed blueprints to determine equipment needed for installations or repairs.
Fabricated, trimmed, assembled and repaired metal parts using welding tools such as mig welder and oxygen acetylene torch.
Moved machinery using forklifts, cranes and hoists.
Assembled and disassembled pumping units and accessories.
Utilized welding equipment and other hand tools with utmost safety and efficiency.
Followed safe work practices instituted by company.
Kept work areas clean and neat.
Performed electrical system installation of conduit, wire, power distribution and motor controls.
Installed and wired electrical hardware, including transformers, junction boxes, service panels, electrical boxes, switches and circuit breakers.
Coordinated paperwork and inspections required for each type of building to keep workflows running smoothly and to avoid backlog.
Service Technician, 11/2002 - 05/2008 Steris Corporation – , ,
Diagnosed and troubleshot problems, fixing and restoring vehicles to peak performance.
Adhered to safety protocols and policies to reduce workplace hazards.
Gained knowledge of standard equipment, including manufacturer repair guidelines.
Streamlined repair processes to ensure minimal downtime.
Corrected issues with mechanical, electrical and hydraulic systems, enhancing performance and reducing recurrence of maintenance issues.
Used specialized tools to detect leaks in gas and refrigerant systems.
Completed customer orders and warranty services according to manufacturer specifications.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Read and followed technical documentation to complete accurate repairs.
Test drove vehicles to determine problems and test repairs.
Assessed vehicle maintenance status and completed mileage-based services, including changing out belts, filling fluids and replacing gaskets.
Parts Driver, Mechanic, 08/1999 - 11/2002 Midas Auto Service Experts – , ,
Pulled parts from storage and prepared daily deliveries to verified locations.
Received and submitted payments from customers.
Fostered positive working relationships with customers by responding to questions and concerns.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Changed vehicle oil and replaced filter.
Performed routine preventive maintenance to ensure that vehicle systems operated efficiently.
Prepared and administered repair orders.
Followed standards and procedures to maintain safe work environment.
Sought out opportunities to gain new skills in different areas of vehicle repair and maintenance.
Used hand tools, power tools, instruments and equipment safely.
Education
High School Diploma: , Expected in 1999 - Mt. Healthy High School - Cincinnati, OH GPA: Status -
Master Service Technician: , Expected in - Hyundai Manufacture Training - Aurora, IL GPA: Status -
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