Master Scheduler Resume Example Ram Windows

MASTER SCHEDULER

Summary

A supply chain professional with over six years of experience in supply and demand planning, production planning, material ordering, root cause analysis, supplier management, order management, and process continuous improvement. Able to analyze production processes to initiate ongoing improvements that capture time/cost savings, meet ambitious delivery deadlines, and drive quality levels. Increases on-time delivery/accuracy rates, draws up master production schedule, ensures balanced supply and demand plans to maximize customer retention levels, and interacts with internal and external stakeholders to drive revenue growth. Bilingual (Verbal/Written): Mandarin.

Professional Experience

09/2020 - 02/2021Ram WindowsHouston, TX

Master Scheduler

Initialed master production report enhancement by linking production capability, production schedules, demand forecasting, delivery dates and inventory availability to each order to determine product availability in the second month.
Aligned production with demands by establishing priorities, inventory planning strategies to meet customer demand and optimize distribution. Saved over $25,000 in operating costs by restructuring production and transportation modes infrastructure resulting in efficiency improvements in 3 months.
Oversaw 12-member team focused on manufacturing production scheduling, raw materials supply, procurement and logistics scheduling, business planning and analysis while maximizing customer satisfaction.

05/2017 - 07/2019Weatherford International LtdHouston, TX

Supply Chain Planner

Surged On-Time Delivery Rates 23% in Only Two Years by analyzing supply and demand forecasting in ERP system, responding in a timely manner and initiating action plans to prioritize customer demand plan /Purchase Orders (PO's) to achieve assigned business objectives and been the contact of point for internal and external stakeholders on global scale.
Oversaw Numerous Projects/Initiatives dedicated to maximizing workflow efficiencies, optimizing order accuracy rates, minimizing risks of raw materials shortages, enhancing order visibility levels, improving on-time delivery, and exceeding monthly savings targets. Highlights Included : Lean Manufacturing Project that Reduced Order Processing Times 50%.
Reduced Past-Due Production 30% by Sourcing and Building Partnerships with Qualified Suppliers/Vendors. Drove, Tracked, and Reported the Status of Raw Materials/Products Through Each Stage of the Supply Chain Cycle through MRP (material acquisition, revised/new Bill of Material (BOM), assembly/manufacturing, and final delivery/customer acceptance).
Led Pre-Production Meetings with procurement, quality control, project management, production, and warehouse groups for high-profile projects/orders. Present articulate supply and inventory plans on weekly basis.

02/2015 - 05/2017Delta Electric Products Inc.Houston, TX

Sales Support Coordinator

Achieved 137% of Annual Sales Targets for Hardware Products byDelivering timely and professional support/expertise to key clients while analyzing operations, developing demand forecasts, and ensuring all projects met quality specifications, budgets, and engineering schedules/timelines.
Traveled to Taiwan and China to Drive Seamless and Open Communication/Collaboration Between Clients, Marketing, Global Research & Development, Quality Control, Manufacturing, and Engineering R&D Teams using expertise in current production activities and fluency (written/verbal) in the Mandarin language.
Negotiated Favorable Pricing and Terms for New Contracts and Production Changes (i.e. overtime/expediting fees/penalties) as necessary following contract executions. Conducted root cause analysis on each change to eliminate risks of repeat issues.

04/2014 - 01/2015JP Morgan ChaseHouston, TX

Auto Finance Customer Specialist

Consistently Ranked in the Top 15% of the Team for Receivables.
Achieved and Maintained a 95% Customer Satisfaction Rate through excellent communication.
Recognized Maintaining 100% Compliance (0 errors).

Skills

Master Scheduling (Production Planning and Logistics Scheduling)
Customer/Supplier Relationship Management
Order/Project Management
Negotiates Favorable Solutions

ERP system: Oracle JD Enterprise, SAP, Showcase, Oracle Windchill
Lean manufacturing and continuous improvement process
Office software: Microsoft O365 Excel (Advanced), Access, Power Point, Microsoft O365 Project, SharePoint, Adobe,
Data Analyst & Management

Certifications

Certified in Production and Inventory Management (CPIM): APICS (2019 - Present)

Education and Training

05/2013Houston, TX, United States

Master of Science in Hospitality Management University Of Houston

06/2010Fujian, China, China

Bachelor of Arts in International Business ManagementQuanzhou Normal University

Volunteering and Activities

Patient Care Coordinator, MD Anderson Cancer Center (2019)
Member, Women in Energy (2017-2019)
Board member, Yong Professional Networking in Weatherford (2018)
Member, Association for Supply Chain Management - APICS (2017-present)
Participant, The Greater Houston Women's Chamber of Commerce (2018)
Volunteer, Houston Food Bank (2017-2019)
Travel to 17 countries on three continents

Resume Overview

Companies Worked For:

Ram Windows
Weatherford International Ltd
Delta Electric Products Inc.
JP Morgan Chase

School Attended

University Of Houston
Quanzhou Normal University

Job Titles Held:

Master Scheduler
Supply Chain Planner
Sales Support Coordinator
Auto Finance Customer Specialist

Degrees

Master of Science in Hospitality Management
Bachelor of Arts in International Business Management

Master Scheduler Resume Example

Resume Score: 80%

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