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Master Hairstylist Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Strong manual dexterity
  • Business management
  • Payment processing expertise
  • Innovative hairstyling techniques
  • Social skills
  • Hair artistry professional
  • Customer buying trends
  • Marketing understanding
  • Product knowledge
  • Staff training and motivation
  • Opening and closing procedures
  • Effective customer upselling
  • Team member motivation
  • Processing payments
  • Merchandising proficiency
  • Critical thinking
  • Teambuilding
  • Computer skills
  • Active listening
  • Continuous development
  • Money handling
  • Technical skills
  • Conflict resolution
  • Organizational skills
  • Employee training
  • Brand management
  • Training & Development
  • Clerical
  • Planning
  • Work ethic
  • Customer service
  • Reliable and⁰ trustworthy
  • Multitasking
Experience
Kohler - Master Hairstylist
Kansas City, MO, 01/2021 - 06/2021
  • Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Collected payment from customers and scheduled next appointments.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Recommended styles and treatments based on clients' needs and appearances.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Provided comprehensive hair treatments for various types of hair.
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Treated customers to shampooing and head massage to promote loyalty.
  • Assisted with basic bookkeeping, filing and maintaining clients' records.
  • Evaluated client's hair and physical features to determine style and cut plans.
  • Washed, conditioned, cut and styled hair for over [Number] daily clients and maintain high levels of customer satisfaction.
  • Scheduled daily client appointments with necessary details and remembered customer preferences and special needs.
  • Scheduled appointments for customers using internal software system.
  • Suggested, used and marketed appropriate products to clients for skin, nail and hair care to increase company profit.
  • Double-checked inventories and staff stocking of treatment and sale areas.
  • Introduced modern techniques to style and stay up to date with newest trends in hair, nails and makeup.
  • Increased sales by providing exceptional service and maintaining positive and energetic attitude.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Set up workstation and treatment room with products, equipment and supplies to facilitate services .
Element's Salon & Day Spa - Hairstylist Booth Renter
City, STATE, 01/2020 - 09/2020
  • Responded to customer inquiries by phone, email and in person.
  • Selected hair colors, products and services based on customer preference and individually designed hair care plan.
  • Set up workstation and treatment room with products, equipment and supplies to facilitate services .
  • Applied state-of-the-art techniques in hair coloring and chemical treatment to prevent damage to hair shaft.
  • Recommended hair styles to compliment clients' facial features and coloring.
  • Designed and recommended home hair care regimens and treatments to meet individual customer needs.
  • Examined hair texture and condition to determine appropriate treatment.
  • Drove retail sales through salon product and service promotion, making specific client recommendations.
  • Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.
  • Created repeat business by developing long-term relationships with regular customers to increase client base [Number]%.
  • Monitored, tracked and recorded client satisfaction to maintain positive ratings.
  • Introduced state-of-the-art techniques to color and treat hair.
  • Pre-booked future appointments to increase repeat business.
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Styled and designed traditional and contemporary hairstyles for men and women daily.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Rewarded loyal clients with free products and incentive programs to show appreciation for continued business.
  • Developed new hair styling techniques to increase satisfaction and return customers.
  • Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
  • Trained and mentored team members to achieve optimal performance and meet challenging business targets.
  • Addressed customer problems quickly and according to service standards.
  • Resolved guest complaints.
  • Increased customer loyalty and brought in new customers with targeted marketing and service strategies.
  • Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
  • Scheduled employees and oversaw customer appointment calendar.
  • Scheduled employees and made sure all shifts had adequate coverage.
  • Established and updated schedules to meet expected coverage demands and capitalize on individual employee expertise.
  • Enforced safety procedures in accordance with facility policies and government regulations.
  • Consulted with customers to understand needs and recommend professional [Type] services.
  • Focused on retaining clients by keeping client report cards, which detailed personal services and purchases.
  • Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences.
  • Utilized successful strategies for sales, customer service and daily operations to continuously improve overall business and customer base.
  • Supervised banking procedures, cash flow and accounting processes.
  • Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
  • Spearheaded transition to computerized scheduling, bookkeeping and inventory management procedures.
  • Trained stylists and assistant on layered cuts, clipper cuts and basic color application.
  • Placed inventory orders, monitored shelf stock and tracked expenses.
Famous Hair - Salon Manager/Master Stylist
City, STATE, -
  • Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
  • Placed inventory orders, monitored shelf stock and tracked expenses.
  • Trained and mentored team members to achieve optimal performance and meet challenging business targets.
  • Addressed customer problems quickly and according to service standards.
  • Resolved guest complaints.
  • Increased customer loyalty and brought in new customers with targeted marketing and service strategies.
  • Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
  • Scheduled employees and oversaw customer appointment calendar.
  • Scheduled employees and made sure all shifts had adequate coverage.
  • Established and updated schedules to meet expected coverage demands and capitalize on individual employee expertise.
  • Enforced safety procedures in accordance with facility policies and government regulations.
  • Consulted with customers to understand needs and recommend professional [Type] services.
  • Focused on retaining clients by keeping client report cards, which detailed personal services and purchases.
  • Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences.
  • Utilized successful strategies for sales, customer service and daily operations to continuously improve overall business and customer base.
  • Supervised banking procedures, cash flow and accounting processes.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Handled staff development, budgeting and supply ordering.
  • Collaborated with other manicurists to streamline booking, inventory and appointment systems and increase customer satisfaction.
  • Consistently recognized by management for providing superior customer service.
  • Increased retail product revenue by demonstrating and recommending products to fulfill clients' hair needs.
Education and Training
Rowan-Cabarrus Community College Concord , NC Expected in : - GPA :
Rowan-Cabarrus Community College Concord, NC Expected in : Cognitive Psychology - GPA :
Empire Beauty School - Concord, NC Expected in 03/2005 Color Theory : Color Theory & Master Techniques - GPA :
  • Dozens of courses in Business and Marketing

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Resume Overview

School Attended
  • Rowan-Cabarrus Community College
  • Rowan-Cabarrus Community College
  • Empire Beauty School -
Job Titles Held:
  • Master Hairstylist
  • Hairstylist Booth Renter
  • Salon Manager/Master Stylist
Degrees
  • Some College (No Degree)
  • Color Theory