Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Master hairstylist with over 20 years of successful experience in cosmetology, recognized consistently for performance excellence and contributions to success in our beauty industry. I also have strength in haircoloring and haircutting backed by training in Wella and Aveda Lifestyle Salons. I'm a creative hairstylist bringing years of expertise in color-correction and restorative treatments. I'm also highly skilled in executing complex color services and unique cuts, personable and engaging with a passion for building client relationships through a flexible approach and motivated by consistent results.
Skills
Excellent knowledge of the color wheel and principles.
Customer consultation
Relationship building and management
Outstanding client retention
Networking expertise
Cosmetology industry exposure
Advanced communication skills
Salon safety and security
Salon maintenance skills
Salon order processing
Closing tickets
Work History
05/2018 to 12/2019
Master Hairstylist and Body Contour SpecialistKohler – Portland, OR,
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
Offered highly skilled and diverse salon services to many daily customers, including cuts, color services and extensions in a timely manner.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Styled people for several events including hair, makeup, and body contouring.
Kept detailed records of customer information and services provided to increase return customers.
Exercised reception efficiency by taking phone calls, inputting appointments, reminder calls, and collecting payments
Grew sales percentages with great work ethic, individualized beauty care plans and positive attitude.
Created memorable customer experiences by including special services such as head, neck and neck massages during appointments.
Consistently received positive performance reviews from guests.
02/2014 to 08/2018
Designer HairstylistJosephine's Day Spa And Salon – City, STATE,
Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
Resolved guest complaints about service or style.
Distributed business cards outside of salon to generate new business.
Offered color swatches to help clients choose desired hair color.
Serviced high-profile clients with intricate coloring and highlighting techniques.
Escorted guests to and from treatment rooms.
04/2009 to 12/2013
Master HairstylistInternational Hair Studio (self Employed) – City, STATE,
Offered highly skilled and diverse salon services to over numerous daily customers, including cuts, color services and extensions.
Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
Booked appointments, answered phones, greeted clients, handled payments and created client service tickets for salon's daily customers.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Monitored latest trends to stay on top of fashions and better serve customer needs.
Increased salon profit by percentages through upselling professional products and providing personalized care for return visitors.
Created memorable customer experiences by including client appreciation mixers and nights of FAQ's so the clients can know how to maintain their look at home.
02/2002 to 07/2009
Senior Hair StylistRegis Hairstylists – City, STATE,
Answered several daily phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
Increased annual revenue by several percentages for many consecutive years through effective customer service and inventory management.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Maintained regular client list with a high percentage of repeat customers while handling mall traffic walk-in clients daily.
Performed brow waxing and shaping services
Completed color, haircuts, highlights, blowouts, wet styling, thermal styling, and hair relaxing services on clients daily.
Education
Expected in 06/2000
High School Diploma: John Tyler High School - Tyler, TX GPA:
Expected in 02/2001
Cosmetology Operator: Hair Skin And Nail Care Star College of Cosmetology 2 - Tyler, TX GPA:
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