master hairstylist resume example with 20+ years of experience
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- :
Dedicated Salon Manager bringing 39 years of progressive experience in industry. Expertise in business development and marketing. Collaborative team player excels in fast-paced environments. Energetic and resourceful management professional with proven salon operations knowledge, product expertise and team leadership abilities. Proficient in promoting color techniques and hair and nail products by applying top-notch sales expertise and customer service strengths. Entrepreneurial supervisor dedicated to continuous business operations and performance enhancement. Accomplished business owner driven to increase revenue, streamline operations and maximize profits. Resourceful problem solver and change manager. Motivated master hairstylist offering strong work ethic and positive attitude. Highly effective in fast-paced work environments. Licensed in WV and over 39 years of experience in high-end day spas and salons. Detail-oriented professional with superb people skills. Engaging and helpful. Enthusiastic salon professional familiar with current hairstyles and cuts. Outgoing, friendly and knowledgeable of modern fashions.
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Kohler – San Francisco, CA,
- Assessed customer hair texture, treatment history and desired outcome to determine services required.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
- Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance.
- Initiated and engaged clients in conversations as part of personalized service.
- Produced creative and technically accurate visual presentations using most current styling trends.
- Observed cosmetologists' work to critique quality of service, provide feedback and make suggestions for improvement.
- Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
- Increased annual revenue by 15% for 8 consecutive years through effective customer service and inventory management.
- Styled hair, makeup and nails for customers for special events and occasions.
- Expanded client base by 11% through direct referrals.
New Leaf Community Markets, Inc. – Lake Oswego, OR,
- Maintained stock within optimal levels to meet expected customer and sales levels.
- Helped customers complete purchases, locate items and join reward programs.
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
- Educated employees on register use, merchandising and customer service.
- Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
- Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
- Evaluated professionalism of checkouts and kept team members on top of cleaning tasks.
- Mentored other store employees in customer service and assistance to help improve overall satisfaction.
- Checked merchandise multiple times during each shift and restocked products when stock ran low.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Processed checks, cash and credit purchases or refunds.
- Analyzed purchases for signs of fraud.
- Developed standard operating procedures.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Increased customer loyalty and retention.
- Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
Self-employeed – City, STATE,
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Employed prompt decision-making and in-depth research to resolve issues.
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
- Learned and remained updated on statutory requirements and regulations.
- Increased clients by 30% annually
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Resume Overview
School Attended
- Clarksburg Beauty Academy
Job Titles Held:
- Master Hairstylist
- Lead Cashier
- Business Owner
Degrees
- Cosmetologist License
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