Associate of Applied Science: Nursing, Expected in 08/2022 Ameritech College of Healthcare - Draper, UT GPA:
High School Diploma: , Expected in 05/2018 Grand County High School - Moab, UT GPA:
Professional Summary
Attentive nursing professional presenting high level of care, patient assistance and attention to detail during each shift. Extensive experience in maternal and newborn nursing through clinical hours and course work. Ready for new opportunity to apply exceptional nursing skills in the maternal newborn setting.
Skills
Blood Draw and Sample Collection
Accurate Documentation
Patient Condition Monitoring
Patient Examination
Treatment Preparation
Nursing Consultation
Patient Care Assessment
Pharmacologic Intervention
Medication Side Effect Knowledge
Infection Control Procedures
Baby Delivery
Syringe pump
Administering Medicines
Routine Examinations
Work History
Master Esthetician, 08/2019 to 12/2021 University Of Utah – Hurricane, UT,
Sterilized equipment for patient treatments.
Analyzed skin condition and made appropriate product recommendations.
Fostered friendly, warm and exceptional customer experience.
Recommended retail products for at-home use.
Assessed condition of clients' skin in order to make recommendations to improve skin quality.
Discussed procedures and treatment options with clients.
Stocked treatment rooms with proper supplies.
Flexibly worked evenings and weekends to maintain proper spa coverage.
Performed consultations for patients before scheduling treatments.
Resolved customer complaints and facilitated conflict resolutions.
Receptionist, 08/2017 to 05/2019 Bloom Insurance Agency – Richmond, VA,
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls accordingly.
Resolved customer problems and complaints.
Responded to inquiries from callers seeking information.
Managed multiple tasks and met time-sensitive deadlines.
Provided clerical support to company employees by copying, faxing and filing documents.
Corresponded with clients through email, telephone or postal mail.
Sorted, received and distributed mail correspondence between departments and personnel.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
Aggregated and prepared documentation and reports for office meetings, distribution and filing.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Receptionist, 10/2016 to 10/2018 Blue Origin – Merritt Island, FL,
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls accordingly.
Resolved customer problems and complaints.
Responded to inquiries from callers seeking information.
Managed multiple tasks and met time-sensitive deadlines.
Provided clerical support to company employees by copying, faxing and filing documents.
Corresponded with clients through email, telephone or postal mail.
Answered phone promptly and directed incoming calls to correct offices.
Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Scheduled and confirmed appointments and meetings for senior management team.
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Oversaw inventory materials monitoring, requisitions and supply re-stocking.
Performed electrical stimulation, ultrasounds, matrix, myofascial release and spot massages to improve patient movement and functions.
Conferred with staff to discuss and evaluate patient information for planning, modifying and coordinating treatment.
Provided treatment to patients suffering from sports-related injuries to prevent loss of sensitivity as well mobility.
Recorded patient status in progress notes.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Answered questions from patients via email, phone and in person.
Scheduled patient appointments to meet treatment requirements and provide quality care.
Communicated with physicians to provide updates on patient care.
Documented each patient case with updates in computer system.
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