Master Esthetician resume example

• Provide excellent customer service and skin care treatments to all clients.
• Educate clients on skin care procedures and products.
• Maintain rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
• Sell skincare products to clients according to specific needs, boosting overall revenue.
• Collect client history to analyze client-specific needs and determine proper skincare treatments.
• Meticulously maintain spa appearance and cleanliness.
• Conduct private client consultations.
• Improve appearance of clients' skin through non-surgical processes.
• Pursue continuing education to learn new advances in skin condition treatments.
• Maintain appropriate decorum and professionalism at all times.
• Learn new techniques, including gua-sha facial lifting massage, roller massage, lymphatic draining massage among others.

• In charge of overseeing and managing the esthetics department.

• Responsible for achieving all esthetics and retail sales goals as outlined by spa management.

• Trained, monitored and coached performance of estheticians and sales associates.

• Responsible for monitoring professional and retail product inventory and supply usage weekly.

• I was responsible for quarterly meetings with product representative’s operational manager.

• In charge of setting up workstation and/or treatment room with necessary products, equipment and supplies to ensure guest comfort and safety, including cleaning, sterilizing tools and maintaining equipment.

• Participated in training programs, and other opportunities for professional growth.

• Safeguarded the client experience, maintained client confidentiality and upholded our commitment to safety.

• Discussed procedures option and treatments with clients.

• Educated clients on proper home skin care regime.

• In charge of highest customer retention and rebooking (over 85%)

• Responsible for office administration including answering phones and customer service to agencies and the community.

• In charge of maintaining a professional and organized environment.

• Responsible for visits to agencies and conducting outreach visits.

• Conducted shopping orientation and USDA training in English and Spanish.

• Responsible for USDA monthly reports and yearly inventory.

• Worked closely with the Virginia Department of Agriculture regarding USDA commodities.

• Provided assistance by arranging appointments and scheduled food delivery for the warehouse manager.

• Reviewed and file self-declaration forms.

• Maintained database for potential clients.

• Processed pre-orders, generated final invoices, closed reports, Sales journals and payments closing reports.

• Managed the esthetics department.

• In charge of monitoring professional and retail product inventory and supply usage weekly.

• Responsible for Set up workstation and/or treatment room with necessary products, equipment and supplies to ensure guest comfort and safety, including cleaning, sterilizing tools and maintaining equipment.

• Initial introduction and analysis of the client’s skin type and Spa procedures.

• Performed different types of facial massages and body treatments.

• Provided all types of waxing techniques, including Brazilian.

microdermabrasion and micro current treatment.