Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Executive Summary

Dedicated and proven Master Data Team Lead with 9 years of master data managerial experience. Extensive experience in vendor, customer and finance master data. Strong organizational and people-management skills.

Core Qualifications
  • Data and process management and governance
  • Proven relationship-builder with unsurpassed interpersonal skills
  • Project Lead
  • Resourceful team player who excels at building trusting relationships with customers and colleagues
  • Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts

  • Hard-worker
  • Highly motivated and detail-oriented
  • Computer-literate performer with extensive software proficiency covering wide variety of applications
  • Innovative problem-solver who can generate workable solutions and resolve complaints
  • Dependable, responsible contributor committed to excellence and success
Professional Experience
11/2006 to Current
Master Data Team Lead L'oreal Scottsdale, AZ,

Campbell Soup Company is a leading global manufacturer and marketer of high-quality consumer food products focused on simple meals, baked snacks, and healthy beverages.

  • Implementation of Ariba supplier self-registration portal and ServiceNow service management tool
  • Governance and oversight of the supplier and finance master data domains for the Campbell's Enterprise, working cross-functionally with business units such as Global Procurement, BPS, Transportation, General Accounting, Finance, Supply Chain, Corporate Audit and Harmony teams
  • Trained and managed Accenture team resources during project Triangle, including remote and onshore knowledge transfer
  • Created and implemented best practice processes for multiple data domains
  • Developed key performance metrics and SLA to include communication with clients and team
  • Ensure the quality and integrity of data loads during projects
02/2004 to 11/2006
Project Coordinator/Office Supervisor COMPUCOM SYSTEMS, INC City, STATE,

CompuCom Systems is a leading IT managed services provider that helps organizations maximize resources and achieve continuous improvement.

  • Responsible for overseeing, coordinating, scheduling and managing the retrieval, redeployment and/or disposal of client assets for 13 different Fortune 1000 clients
  • Asset management
  • Generate multiple daily, weekly and monthly reports for clients
  • Created complete and accurate technical and user requirements via Statements of Work and other required documentation
  • Process work orders for billing and generate revenue in excess of $2 million Support the MCE Depot Manager in all office procedures, processes and documentation
  • Maintain inventory levels for office, warehouse and technical supplies
  • Created multiple in-house forms
  • Created a metric for tracking productivity in multiple areas (technicians, warehouse, administrative)
  • Assist in the hire and release of associates, maintaining personnel files, submitting requisitions and Onboarding forms
  • Approve associate time cards for payroll
  • Approve service and purchase orders
  • Establish and maintain relationships with temporary agencies
  • Review and approve vendor and carrier invoices.
03/2002 to 02/2004
Customer Service Representative ALLIANCE DATA SYSTEMS City, STATE,

Alliance Data is one of the largest providers of transaction, credit and marketing services serving the retail, petroleum, utility, financial services and hospitality markets Responsible for assisting customers with their credit card accounts.

  • Answer inbound service calls regarding questions, problems, and concerns on the accounts.
  • Update customer account records, process incoming mail and make credit limit increase determinations for customers.
1992 to 03/2000
Office/Operations Supervisor COMMNET INTERNATIONAL, INC City, STATE,

CommNet International is an IT managed service provider committed to providing a total lifecycle management solution tailored to the client's needs and budget Responsible for all day-to-day operations involving administrative support, purchasing, inventory, order entry, shipping, receiving, and facilities maintenance.

  • Established, implemented, and maintained policies and procedures affecting these areas.
  • Hired and trained new employees, supervised support staff of five, and conducted employee performance evaluations
  • Increased profit margins 10% by working with vendors on special pricing, availability, vendor support, delivery schedules
  • Partnered to create database and e-commerce site for new on-line business with Fortune 500 customer
  • Launched a RMA database for internal use on tracking and maintaining all returns
  • Implemented company security (security cameras, card swipe entry system)
  • Coordinated and managed all aspects of a 10,000 square foot facility expansion project
  • Provided support in technical buildups on desktops, notebooks, mini-towers, and servers
  • Reviewed and approved vendor invoices, resolving all billing issues.
Expected in 1994
: Purchasing Management
American Management Association - ,
Expected in 1994
: Inventory Management and Control
American Management Association - ,
Expected in 1987
High School Diploma: Major/Minor
Camden County Vocational and Technical School - Gloucester, NJ
GPA: GPA: 3.8 National Honor Society Graduated in top 10 in class of over 400 students.

GPA: 3.8 National Honor Society

Graduated in top 10 in class of over 400 students.

Expected in
Bachelor of Science: Business Administration
Camden County College - Blackwood, NJ

Currently attending


Breakthrough Leadership

Hispanic Network de Campbell's

  • Proficient in Microsoft Office Suite
  • Extensive knowledge of SAP
  • Experience with Ariba SIPM, ServiceNow, MAS90
  • Ability to work with several operating systems

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School Attended

  • American Management Association
  • American Management Association
  • Camden County Vocational and Technical School
  • Camden County College

Job Titles Held:

  • Master Data Team Lead
  • Project Coordinator/Office Supervisor
  • Customer Service Representative
  • Office/Operations Supervisor


  • High School Diploma
  • Bachelor of Science

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