Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Detail oriented Broadcast Specialist for working toward becoming a Network Origination Operator. Proficient and willing and able to work hard at all times to ensure quality programming, efficient mastering, problem-solving, and creating seamless transitions. Self-motivated and growth-focused technical leader who works hard whether in a team or alone on the switch board. Exceptionally dedicated professional with keen interpersonal, communication, and organizational skills, as well as time management, data logging, and critical analysis expertise.



Problem Solving Skills

Organizational Skills


Interpersonal Skills

Critical Thinking

Analytical skills

Standard Operating Procedures


Network Operations

Attention To Detail

Station standards and procedures

01/2020 to Current MASTER CONTROL OPERATOR III Nbc Universal | San Francisco, CA,
  • Conducted well over 1500 documented live events since March of 2017 and hundreds more that were undocumented dating back to May of 2014 across all Fox/Sinclair regional sports networks, Big 10 and The YES Network using current video switcher board and automation systems.
  • Oversees broadcast operations and programming duties such as validating closed captioning, inputting V-chip information, making sure format ratio and graphical placements are correct, preparing broadcast logs, setting up the broadcast playlist, ensuring audio quality and sap meets FCC standards while also monitoring and routing live event sources.
  • Operate multi-channel controls for Disney DTCI, FOX/Sinclair Sports Regional, and Disaster Recovery for cable network distribution while abiding by the company's security policies and maintaining the company's integrity.
  • Accountable for implementing live program protocol, commercial and program log documentation, and intercom communication procedures.
  • Pulled commercial spot and recorded programs from the server database and implemented them into playlist.
  • Ability to clearly Communicate with team, management, and other internal departments administration to ensure efficient problem-solving and cohesive strategy.
  • Enforce accurate start and end times for live segments, promotions, and elements.
  • Displayed flexibility by working against tight deadlines and an around-the-clock schedule to complete all programming.
  • Trained, mentored and motivated new broadcast hires on all master control operations such as troubleshooting problems, cutting down programming, Routing satellite feeds, Standard Operating Procedures and workflows of master control operator position.
  • Volunteered support for the emergency ride-out team (hurricane relief program).
05/2014 to 01/2019 Master Control Operator Fox Sports | City, STATE,
  • Performed over 1500 live events for Fox/Sinclair regional sports network, Big 10, and The Yes Network.
  • Collaborated and worked in partnership with network producers during live broadcasts to ensure program ran to producer's specifications.
  • Lead operator for ACC, Big 10, Conference USA and many more college sporting events.
  • Conducted operations for NBA, MLB, NHL, and other professional sporting events.
  • Trained in disaster recovery with networks such as FX and National Geographic’s (Nat Geo).
  • Addressed and recovered from on-air audio or video issues seamlessly.
  • Watched on-air programming to ensure QC (quality control) standards and that compliance with legal government regulations were met.
  • Utilized Harris Automation Software to prepare pre-recorded programming and broadcasted live events on network playlist, making sure programs, commercial spots and start times were correct.
  • Conducted QC for programming and live broadcast while documenting logs of all program discrepancies and air times for on-air sponsors.
  • Validated, and adjusted metadata of programming to match data from server databases.
  • Mentored, trained and evaluated newly-hired master control operator trainees on standard operating procedures, policies, protocols, how to prioritize tasks, how to troubleshoot operational issues and the best techniques to perform all broadcast Operations.
04/2011 to 05/2014 Master Control Operator, Audio Engineer, Camera Op KVUE TV ABC | City, STATE,
  • Administered routine pre and post-production QC checks on broadcast spots, studio lights, and equipment.
  • Edited programs for air within scheduled window, recorded ABC news promos, and quality checked before airing.
  • Gave countdowns and support to live talent, controlled audio board in a freeform manner during live broadcast and aired commercials during live newscasts and promo recordings.
  • Collaborated with engineering department to insert “live shots” from microwave satellite trucks on daily bases.
  • Retrieved and organized scripts from news producers and prepared for air.
  • Accountable for Collaborating with sales and marketing departments to ensure correct programming airs and that customer service was stellar for broadcast clients.
  • Performed media operator and media management duties such as ingesting programming and trimming them in compliance with network and customer needs, thus providing great customer service.
  • Kept signal strong, clear and reliable with continuous monitoring and optimization of broadcast equipment.
  • Adjusted controls on station console to regulate transmission fidelity, contrast and brightness.
  • Monitored strength, clarity and reliability of incoming and outgoing signals and adjust equipment as necessary to maintain quality broadcasts.
Education and Training
Expected in | Information Technology Southern New Hampshire University, Manchester, NH, GPA:
  • Completed Bachelors of Arts coursework in Information Technology.
Expected in 01/2007 Diploma | Film And Video Production Specs Howard School of Media Arts, Southfield, MI, GPA:
Expected in | Film And Video Production Grand Valley State University, Allendale, MI GPA:
  • Completed coursework in Animation and Film and Video and Production.
Websites, Portfolios, Profiles

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School Attended

  • Southern New Hampshire University
  • Specs Howard School of Media Arts
  • Grand Valley State University

Job Titles Held:

  • Master Control Operator
  • Master Control Operator, Audio Engineer, Camera Op


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