Versatile, results-driven professional with 20+ years of comprehensive experience developing exceptional relationships with clients, peers, senior leadership and community partners to provide sustainable solutions. Superb project leadership abilities and personnel management skills with strong expertise in public health sector. Proven problem-solver and analytical thinker with a fast learning curve and ability to adapt to evolving industry trends. Passionate and dedicated with the drive to advance health equity and a skill-set to excel in a fast-paced leadership role, enhancing the program and company's ability to succeed. Experienced in HIT – Electronic Health Record (EHR), Interoperability, Patient Portal, Population Health, Analytics and Care Manager.
Facilitate strategic discussions with clients and public health partners to build and sustain network. Participate in state and national advocacy events to support client and public health agenda. Represent company at public health events and speaking engagements. Scout for state and national initiatives and research projects where clients can participate using Netsmart solutions. Lead monthly Netsmart national and state user group discussions. Manage, grow, and develop 45 public health clients to meet goals and objectives. Generate new business with current clients through alignment plans that utilize Netsmart products, consulting, and hosting services. Analyze policy and tactical needs of clients and use this information in creating client roadmaps. Worked remote and traveled 30 - 40%.
Led community partnership building and relationship management, including sustaining partners' participation in Community Health Improvement activities. Managed staff of 4 and company's grant programs, with 100% on-time grant submission rate. Coordinated community assessment activities for Delaware County including Community Health Needs Assessment and Community Health Improvement P. Presented to advisory board, at conferences, and within community. Facilitated community leadership/advisory group activities, Medical Reserve Corp of Delaware County, and Geographic Information System projects. Interviewed key community stakeholders to collect perspectives and then generated insights on quality of life in Delaware County. Implemented Google Apps (email and document management system) across entire agency. Instilled creativity and innovative spirit into role at health department.
Columbus State Community College - Health Information Technology
Oregon Health Science University - AMIA 10x10 Bioinformatics
Pennsylvania State University - GIS Certification
Delaware Chamber of Commerce - Leadership Delaware County
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