Hard working and energetic manager and top-rated sales associate with more than 5 years leading dynamic sales teams in fast-paced environment. Helping achieve record number each year in the industry.
Accomplishments
Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.
Investigated and analyzed client complaints to identify and resolve issues.
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Promoted 4 times in 5 years of employment.
Over 1 million dollars in individual sales each year.
Regional safety leader
Fulfilled all supervisory duties when Store Manager was on vacation.
Routinely helped as many as 100 customers each day in a high-volume retail outlet.
Managed detailed scheduling to ensure adequate staffing through high-volume holiday season.
Experience
Marketing ManagerNov 2015 to Current Discount Tire － Blaine, MN
Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.
Managed new product and content releases.
Prepared detailed marketing forecasts on a daily, weekly and quarterly basis.
Worked effectively in a heavily cross-functional, fast paced environment.
Offered specific training programs to help employees maintain and improve job skills.
Supervised a team of 30 employees.
Prevented store losses using awareness, attention to detail and integrity.
Organized weekly sales reports for the sales department to track product success.
Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
Resolved product/policy issues and shared benefits of new technology.
Services Sales RepresentativeSep 2018 to Current Cintas － Maple Grove, MN
Grow route by gaining sales leads and renting products to company's
Certified in Smith 5 keys drivers training
Deliver and pick up garments/bulk upwards of 30 stops daily
manage time efficiently to complete route daily
Customer relations
Highlights
Reliable and dependable
Team leadership
Resolution-oriented
Dedicated team player
Near Perfect attendance record
Recipient of Employee of the quarter Award twice
Exceptional multi-tasker
Effective Retail Sales Manager
Strategic planning
Education
GED2008White Bear Lake － White Bear, MN, United States
