Marketing Manager Resume Example
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MARKETING MANAGER
Summary
Skills
Experience
Marketing ManagerTrane Technologies Plc | Rochester , NY | September 2018 - March 2019
- Exceeded sales and profit goals by supervising all marketing and planning activities.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Executed optimal sales strategies to achieve commercial goals for all markets.
- Researched market competitors to identify potential new products and service opportunities.
- Strengthened product branding initiatives by developing communication campaigns, promotional materials, and market intelligence for water and cigarette markets to maximize outreach.
- Tracked and reviewed website metrics and measure marketing campaigns, spot trends and proactively adjust strategies.
- Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
- Strengthened program outreach by managing marketing communications, public relations and government affairs to maximize branding initiatives.
- Presented monthly sales projections, post mortem analysis and product launch presentations to senior management as head of strategic marketing initiatives.
Branch SupervisorAbnb Federal Credit Union | Suffolk , VA | March 2017 - August 2018
- Encouraged employee development through training, coaching and motivational strategies.
- Managed teller and customer service representative schedules.
- Directed facility and grounds maintenance.
- Helped tellers and relationship managers with resolving customer concerns and securely handling large transactions.
- Assigned individual roles and tasks, as well as monitoring employees for security, compliance and performance.
- Conducted quality control checks, calibration and technical troubleshooting of hematology analyzer.
- Reviewed patient data, prepared data reports and signed off on release of information requests.
- Managed departmental inventory and supply ordering.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Handled all delegated tasks, including [Task] and [Task].
- Recognized by management for providing exceptional customer service.
- Improved customer satisfaction by finding creative solutions to problems.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved operations by working with team members and customers to find workable solutions.
Branch RepresentativeOregon Community Credit Union | Wilsonville , OR | August 2015 - March 2017
- Coordinated various duties, including schedules, payments and allocations between multiple stakeholders while effectively monitoring customer accounts.
- Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
- Prepared and processed contracts and order forms for new and existing customers.
- Landed [Number] new customer accounts through effective customer service and powerful cold-calling scripts.
- Ensured effective customer communication to maintain customer satisfaction and loyalty.
- Capitalized on growth and expanded opportunities by maintaining thorough and current knowledge of all products, competitive offerings and market developments.
- Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
- Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
- Cross-sold additional products and services to purchasing customers.
- Introduced customers to new offerings and updated accounts.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Negotiated and closed deals with minimal oversight.
Branch RepresentativeOregon Community Credit Union | Medford , OR | July 2013 - August 2015
- Reached out to customers to set up appointments, check on satisfaction and suggest additional offerings.
- Coordinated various duties, including schedules, payments and allocations between multiple stakeholders while effectively monitoring customer accounts.
- Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
- Prepared and processed contracts and order forms for new and existing customers.
- Ensured effective customer communication to maintain customer satisfaction and loyalty.
- Capitalized on growth and expanded opportunities by maintaining thorough and current knowledge of all products, competitive offerings and market developments.
- Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
- Provided customers with recommendations to promote brand effectiveness and product benefits.
- Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
- Cross-sold additional products and services to purchasing customers.
- Created and implemented store displays, promoting sales and growth.
- Recommended accessories and delivered details regarding latest promotions to increase sales.
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
- Implemented consultative sales techniques to generate revenues and exceed sales targets.
- Introduced customers to new offerings and updated accounts.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Negotiated and closed deals with minimal oversight.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Education and Training
M.D.: Marketing Armenian State University of Economics | | City | 2014
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Resume Strength
- Completeness
- Strong summary
Resume Overview
School Attended
- Armenian State University of Economics
Job Titles Held:
- Marketing Manager
- Branch Supervisor
- Branch Representative
Degrees
- M.D. : Marketing
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