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Marketing Intern Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Skills
  • Marketing and advertising
  • Campaign development
  • Motivational leadership style
  • Excellent written and oral communication
  • Analytical and critical thinking
  • Relationship building
  • Staff training/development
  • Conflict resolution
  • Coaching and mentoring
  • Efficient and reliable team player
  • Efficient under pressure
  • Identifying problems
  • Interpersonal skills
  • Outstanding social skills
  • Positive reinforcement
  • Continuous improvements
Professional Summary

Driven marketing student looking to gain real-world experience and contribute in team environments. Dedicated to increasing knowledge and optimizing personal skill. Possess excellent communication, problem solving and teamwork abilities. Articulate and driven leader with high energy and engaging personality. Effectively engage with customers, understand needs and promote products to drive business profits. Enthusiastic about taking customer-facing, marketing experience to opportunity focused on enhancing business success. Excited to learn from high-performing and successful team.

Work History
Marketing Intern, 09/2019 to Current
Euronext Amsterdam, NY,
  • Stayed updated with latest marketing concepts and techniques.
  • Assisted with capturing and analyzing social media metrics.
  • Tracked and analyzed web analytics to recommend proactive adjustments to strategies.
  • Helped with planning and hosting of marketing events.
  • Developed ads targeting specific users for key promotions.
  • Generated sponsorships with related and partnering entities to enhance marketing objectives.
  • Prepared reports detailing project updates, performance information and ongoing trends.
  • Created unique and engaging content for range of social media platforms including Pinterest, FaceBook and Instagram.
  • Performed market analysis and researched latest trends.
  • Collaborated with team members to help expand marketing channels.
  • Designed and presented social media campaign ideas.
  • Wrote interesting copy with eye for current trends and viral potential.
  • Monitored ongoing expenses in alignment with budget projections.
  • Took detailed notes of progress, processes and industry details to better understand marketing and company protocols.
  • Supported branding, digital marketing messaging and advertising campaigns by engaging with followers on various social media platforms.
  • Reviewed historical data and classified information to inform strategic campaign development.
  • Consulted with product development teams to enhance products based on customer data.
  • Assisted with daily administrative duties.
Customer Service Specialist, 09/2018 to Current
Pennichuck Water Works Inc Nashua, NH,
  • Tracked guest satisfaction surveys to recognize trends and create action plans for improving guest services.
  • Collaborated with maintenance, housekeeping and security teams to resolve requests and issues efficiently.
  • Filed incident reports and handled inappropriate behavior to document problems and disturbances.
  • Offered appropriate reservation options based on expected attendees when coordinating events.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Surpassed sales goals through implementation of effective marketing strategies.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Trained new personnel regarding company operations, policies and services.
Administrative Assistant, 02/2018 to 08/2020
Davita Salem, MA,
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Offered departmental administrative support.
  • Monitored Ferrer's Electronic LLC work calendar and scheduled appointments, meetings and travel.
Education
High School Diploma: , Expected in 10/2016
to
Penn Foster Career School - Scranton, PA
GPA:
  • Graduated with 2.7 GPA
Bachelor of Science: Marketing, Expected in 05/2024
to
Naugatuck Valley Community College - Danbury CT,
GPA:

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89Good

Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • Penn Foster Career School
  • Naugatuck Valley Community College
Job Titles Held:
  • Marketing Intern
  • Customer Service Specialist
  • Administrative Assistant
Degrees
  • High School Diploma
  • Bachelor of Science

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