Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Accomplished and highly resourceful business development and marketing professional who employs creative solutions to increase company growth, profitability and efficiency across the board. Skilled in developing and executing marketing and social media campaigns, search engine optimization and content creation. Excellent communication skills in relationship building, marketing, and program development. Dependable, respected team player with a strong work ethic who interfaces positively and professionally at all levels. Areas of Expertise Social Media Strategies Real-time engagement Process & Efficiency Improvement Response Monitoring Blogging/Blog Commenting Marketing Campaigns Performance Analysis Web & Print Content Development Client & Partner Relationship Management Strategic Communication & Planning
SAP, Customer Relationship Management (CRM), Microsoft Office Suite (advanced user Outlook, Word, Excel and PowerPoint), SharePoint Services, Adobe Acrobat Professional, Photoshop, Service Channel, Quick Arrow Social Media/Blogging: LinkedIn, Facebook, Twitter, Instagram, Google+, Pinterest, Hootsuite, WordPress, Storify, Tumblr
07/2014 to Current Marketing/Business Development Specialist Dewberry | Mount Laurel, NJ,
  • Create and manage marketing campaigns, maintain company's online presence across multiple social media platforms and write content for website, social media and blog posts.
  • Execute social media campaigns and monitor activities on social media profiles to include but not limited to Facebook, Twitter and LinkedIn.
  • Analyze results of marketing campaigns and conduct research to identify social media best practices and trends to drive business growth.
  • Edit and write copy for brochures, flyers, direct mail, special events and other marketing materials.
  • Perform day-to-day email marketing activities including design, contact list management, editing, testing and scheduling.
  • Manage company affiliate program and contributed to community forums.
01/2014 to 07/2014 SR/VPK Documentation Specialist Vacasa | Portland, ME,
  • Analyzed source documentation for accuracy and provided non-compliance reporting to senior management.
  • Verified documentation was complete and accurate for new and existing provider contract agreements.
  • Oversaw the maintenance of provider database and performed monthly data integrity checks.
  • Performed internal and external audits of client and provider records for quality assurance purposes.
  • Validated the auditing process for records and providers were in compliance with 4C's policies.
  • Initiated provider information change processes.
  • Drafted, revised, implemented and monitored policy and procedure manuals.
  • Participated in the Agency's Quality Improvement Program.
06/2006 to 12/2012 Sr. Tax Accountant Honeywell | Pajarito Mesa, NM,
  • Analyzed and reconciled work papers for Sales/Use and Property tax audits including fixed assets, capital expenditures, resale certificates and expenses.
  • Implemented internal audit controls reducing $15 million in financial exposure and tax liabilities over a four year period.
  • Reduced audit escalation and settlement periods by proactively addressing staffing requirements to meet deadline demands.
  • Conducted a reverse audit that identified $850,000 in excess tax payments.
  • Maximized company resources by collaborating with Retail Accounting team to restructure and improve the Fixed Asset reporting system.
  • Documented & tested processes to ensure Sarbanes-Oxley (SOX) compliance.
  • Reviewed and assisted in the filing of Sales, Use and Property Tax returns.
  • Managed setup and renewal of Business Licenses.
04/2002 to 01/2006 Sr. Finance Analyst American Seafoods Corporate | Anchorage, AK,
  • Managed the scheduling and deployment of IT consultant staff of 150+.
  • Assisted in the preparation of a $16 million budget for East coast operations.
  • Exceeded revenue targets for nine consecutive quarters through strategic rate negotiation.
  • Developed individualized training plans that increased staff utilization by 30%.
  • Analyzed and prepared staffing projections for consulting staff to meet customer demand.
  • Set policies within the organization to increase implementation success at client engagements.
  • Recruited, interviewed and verified consultant candidate credentials.
  • Executed Statement of Work contracts for services performed by Serena partners.
  • Managed the month end accrual process for Professional Services.
02/2000 to 04/2002 Accounts Payable Supervisor Conduent Incorporated | Minneapolis, MN,
  • Supervised accounts payable staff of 4 and provided support to Human Resources for recruitment and special projects.
  • Optimized discounts by negotiating vendor terms by resolving account discrepancies.
  • Prepared intercompany accounting and reporting to Controller for six divisions and managed international and domestic wire transfer requests.
  • Reconciled AP/AR aging reports.
  • Provided backup support for vendor payment processing.
03/1998 to 01/2000 Customer Service Team Lead Intel Corporation | City, STATE,
  • 2nd level escalation associate providing team lead support and training to CSR staff of 9.
  • Acted as liaison between Supplier Payables and Finance to maintain team collaboration to meet month end deadlines.
  • Researched complex payment submission requirements for large accounts and facilitated new supplier integration program to align with best practices.
  • Established key relationships with buyers.
  • Coordinated EDI purchase order and invoice resolution process.
  • Balanced daily aging reports for Intel Massachusetts FAB17.
Expected in BA | Strategic Communications | Marketing National University, La Jolla, CA GPA:
Strategic Communications | Marketing
Expected in Notary Public Commission - Florida Department of State | , , GPA:
Accounting, accounts payable, accrual, Adobe Acrobat, Photoshop, AP, AR, Agency, auditing, backup, brochures, budget, C, consultant, consulting, content, contracts, Controller, Customer Relationship Management, CRM, client, database, direct mail, documentation, editing, Edit, EDI, email, special events, senior management, filing, Finance, financial, fixed assets, Human Resources, Intel, team lead, marketing, marketing materials, Excel, Microsoft Office Suite, Outlook, PowerPoint, Word, negotiating, negotiation, Notary Public, Payables, policies, processes, quality assurance, Quality Improvement, Quick, recruitment, reporting, research, Retail, Sales, SAP, Sarbanes-Oxley, scheduling, staffing, strategic, Tax, website

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School Attended

  • National University

Job Titles Held:

  • Marketing/Business Development Specialist
  • SR/VPK Documentation Specialist
  • Sr. Tax Accountant
  • Sr. Finance Analyst
  • Accounts Payable Supervisor
  • Customer Service Team Lead


  • BA
  • Notary Public Commission - Florida Department of State

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