Marketing Associate Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Marketing Associate, 11/2019 to Current
IntoxalockMilwaukee, WI,
  • Performed promotional sales calls to increase client base.
  • Responded quickly to customer questions and resolved issues using company provided phone script.
  • Participated in incentive programs and contests designed to support achievement of production goals.
  • Exceeded department expectations for productivity and accuracy levels by cold calling approximately eight hundred and forty phone numbers every seven hours.
Store & Warehouse Associate, 04/2013 to 11/2019
4 Wheel Parts Performance CentersWaipahu, HI,
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Identified defective, incorrect or missing merchandise and promptly reported issues to supervisor.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Cleaned and maintained warehouse to comply with Occupational Safety and Health Administration (OSHA) and state safety and health standards.
  • Noted current product inventory levels to support completion of order requests and audits.
  • Evaluated challenging warehouse situations and resolved issues to comply with company guidelines and maintain good process flows.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Transferred heavy materials from ground level to elevated storage locations to facilitate timely retrieval of items.
  • Communicated with internal staff members and management to facilitate timely product flows.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Affixed accurate labels to customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Stood for extended time periods to perform packaging tasks to complete order fulfillment process.
  • Utilized pallet jacks to move items to and from different warehouse locations.
  • Noticed damaged products and removed from received shipments to be processed for refund or replacement.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
  • Accessed elevated products from safety cage to complete order processing requirements.
  • Positioned products between receiving, storage and shipping areas to efficiently transfer items with minimum wasted effort.
  • Moved large and bulky items up to 38,000 pounds manually or with equipment such as pallet jack and forklift.
  • Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
Warehouse Worker, 08/1980 to 12/1989
Baker RoofingGreenville, NC,
  • I was hired out of high school by Kmart DC. I was the forty fourth hired. I worked in non-coveyable large products consisting of boxes of lawn chairs bulky, entertainment centers weighing 185 lbs. each, floor safes, gardening tools. I would lift around 3,000 lbs. in an eight hour shift and operate a tug to pull the flats to shipping and stage orders for loading on to correct trailers to fill store orders.
  • My duties were to use a forklift to put merchandise away as it arrived into racks and bays. At start of shift bring large quantities of merchandise by forklift into over flow areas to fill the days orders which our fulfillment duties were to fill orders for ten states of Kmart Retail Stores.
  • I used many types of warehouse equipment each day. Squeeze Machine to unload Televisions and VCR's from receiving trailers. Slip Machine to stack TV's and merchandise on top of another. Crop Picker to fill picking areas in Repack Department.
  • Filled Order(s) for guns and ammunition, fishing rod and reel.
  • Responsible to pull workers to break with employee cart by driving tug.
  • Annual inventory of a one mile square warehouse with twenty three miles of conveyor in the ceiling one hundred trailers parked inside fifty to load and fifty to unload and eleven railroad cars under one roof.
  • When business was slow changed fluorescent bulbs up high using cage on forklift worker attached with safety harness. Changed one ton batteries I forklifts
Order Fulfillment Specialist, 01/1979 to 12/1979
Scansource, Inc.Los Angeles, CA,
  • I answered phones, took orders and filled and packaged orders and set up UPS deliveries.
  • The products we sold and shipped were CB Radios, CB Antennas, CB Band Chips, in dash stereos, marine antennas,
  • Customers consisted of Truck Stops, City Municipals, Small Electronic Stores, Truck Drivers.
Education and Training
High School Diploma: , Expected in 07/1980
Irondale Senior High School - New Brighton, MN

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Resume Overview

School Attended
  • Irondale Senior High School
Job Titles Held:
  • Marketing Associate
  • Store & Warehouse Associate
  • Warehouse Worker
  • Order Fulfillment Specialist
  • High School Diploma