(555) 432-1000,
, , 100 Montgomery St. 10th Floor
  • Goal-driven DePaul University student eager to leverage academic foundation in data and decision-making processes to launch data analysis career.
  • Aptitude for data exploration, visualizations, and prediction methods along with hands on experience from projects requiring regression analysis using Home Sales and Federal Home Loan datasets.
  • Fundamental knowledge in multiple software platforms, systems and coding languages including R, SAS, and certification in SQL from UC Davis.
  • Professional proficiency in preparing detailed sales and KPI reports in Excel, monitoring Ecommerce sales dashboard and website performance, and managing customer accounts via CRM software, Hubspot.
Technical Skills
  • SAS
  • SPSS
  • R Studio
  • SQL
  • MS Word
  • MS Excel
  • MS PowerPoint
  • Mac OS
  • HubSpot
  • Google Docs
  • Social Media Analytics (Facebook and Instagram)
  • Slack
  • Outlook
  • Hubspot
Education and Training
DEPAUL UNIVERSITY CHICAGO, IL Expected in 2021 Bachelor of Arts : Decision Analytics - GPA :

SQL Certification- UC Davis,, 2020

Laser and Light Therapies- National Institute of Medical Aesthetics, 2018 Nevada Licensed Aesthetician, 2015

Relevant Coursework

DSC 341: Foundations of Data Science

  • Conducted data analysis via R Studio covering stages of a data mining process: domain understanding, data collection and selection, data cleaning and transformation. Data mining techniques used included traditional statistical analysis and machine learning techniques such as decision trees, and performance metrics.
  • Project: Orchestrated complex linear regression containing 21 variables on housing data from Kings County, Washington. Determined prices were affected by variables such as square footage, location, bedroom, and bathroom sizes. Created scatter plots, box plots and correlation plots to visualize trends.

DSC 323 Data Analysis & Regression

  • Learned the process of data exploration and linear regression analysis including the creation of train- test datasets, model diagnostics-multicollinearity, Goodness of Fit, residual analysis, and predictions.
  • Project: Used SAS for numerical analysis of diamond pricing history based on 7 variables.Concluded that carat (size) was the greatest predictor of price followed by the color, clarity, and cut of the diamond.Project required histograms, transformations, dummy variables, correlation tables, as well as data validation and testing for outliers.

DA233: Applied Information Management Systems

  • Examined the increasing impact of information technology in business organizations and prepared for more advanced analytics and information systems.
  • Specifically, the three major topics covered include e-businesses and networks, databases, as well as enterprise resource planning (ERP) systems.

IT 223: Data Analysis & Statistics

  • Studied descriptive statistics, data visualization, an introduction to confidence intervals and hypothesis testing using quantitative variables. Used SPSS to import alcohol consumption data to predict relationship between consumption and heart disease.

IT 240 Intro to Databases

  • Topics covered were modeling using ER diagrams, creating, and maintaining a database using a PC based application, compose and use queries in Structured Query Language (SQL).
Professional Experience
Charleston, SC, 04/2019 - 10/2019
  • Monitor daily ecommerce and website performance
  • Manage customer accounts via CRM software, Hubspot
  • Create email and text marketing workflows
  • Copy write for marketing emails, blogs, and social media content
  • Schedule social media posts Influencer outreach and affiliate program
  • Prepare detailed sales and KPI reports in Excel
  • Manage customer communication via Zendesk Chat and Salesmsg

" A hardworking, dedicated and resourceful customer service and marketing professional. She's an incredibly fast learner, with a great sense of humor! I appreciate how thoughtful she is about her work, and I'd highly recommend Jessica to any team - she's an asset in every way!”- Kateigh Williams, Creative Director

Lafayette, IN, 04/2018 - 01/2019
  • Conduct various cosmetic consults and treatments including: Hydrafacials, Jessner's Peels, Microneedling with Platelet Rich Plasma, IPL Photofacials, Laser Hair Removal, Tattoo Removal, Vbeam Laser, and Dermaplaning
  • Promote and sell Obagi and Skinceuticals products Document and maintain patient charts and visits
  • Create and implement Medspa promotions
  • Manage Instagram account Manage product inventory

“Professional, educated, knowledgeable and always seeking to learn more. Patients, staff, and vendors love her. Highly recommend.”- Melinda Brown, Office Manager.

City, STATE, 09/2015 - 10/2017
  • Conduct various cosmetic consults and treatments including: Microdermabrasion, Hydra facial, TCA chemical peels, Skin Pen, Photodynamic Therapy, Cool Sculpting, YAG laser, Perfect Peel, V-beam laser, and Laser Hair Removal (2016 sales totaling over $50,000)
  • Document and maintain patient charts and visits on EMR programs
  • Create marketing promotions for Nevada offices
  • Manage social media accounts
  • Maintain sanitary and organized workspace.

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