Highly effective professional leveraging client relationships, key resources, and leadership skills to promote pharmaceutical business, drug development, drug safety and risk management. Knowledge of pharmaceutical sales collection in 73 countries. Tailor programs to clients' individual objectives, driving performance and revenue goals through outstanding product awareness campaigns.
Client Communication and reporting
Brand & Product Development
10/2013 - Current
IMS Health － Plymouth Meeting, PAMarket Research Analyst
Subject matter expert for MIDAS sales and medical data in 73 Countries. Proficient in US sales (NSP) and prescription (NPA) data. Experienced in Global and US Biosimilars legislative pathways and usage.
Client focus base is small pharmaceutical companies, financial Community and dedicated large pharmaceutical companies.
Ensures fulfillment of contract specifications or possibly ad-hoc requests of the customers to build client satisfaction.
Builds, establishes and maintains effective business relationships with clients to proactively support their needs as their day-to-day contact.
Partners with clients to derive optimum value from IMS products and services by explaining and expanding the usage of current IMS deliverables and identifying revenue opportunities within existing clients.
Monitors performance against existing service agreements and ensures client's obligations are met.
Researches, analyzes and responds to client inquiries that may be very complex and non-routine.
Conducts product/services and process training for clients and other employees.
Conducts service meetings at client sites.
Partner with the account manager to identify client business issues and provide solutions.
03/2012 - 06/2013
Medici Global － PaProgram Manager
Educate and communicate with HCP's on information portal to increase usage and data quality fulfillment; successfully worked on five studies.
Successfully locate and follow-up with patients (LTFU) to complete accurate data for drug study; recruited clients for additional studies
Managed a team of two interns; developed and trained on portal and team goals.
Collaborate with pharmaceutical companies setting up new initiatives for project fulfillment.
Developed training manual to encompass three levels of access.
Subject Matter Expert on global reach of LTFU patients.
Conduct weekly meetings with sponsors, developed and completed weekly communication reports for clients.
07/2011 - 10/2011
Warner ChilcottPharmaceutical Sales Representative
Contract account executive representing Warner Chilcott launching a new drug to rheumatologist, primary care doctors and healthcare facilities within the Orange County, Ca region.
Scheduled and hosted peer to peer dinner, lunch, and breakfast programs for multiple doctors to help increase prescriptions for product.
Responsible for all sample inventory including physical inventory, acknowledgment of delivery, and daily/weekly accountability.
Followed sales leads, including cold-calling and following up on Internet inquiries.
Applied sales knowledge and experience to solicit new business and service existing customers.
Monitored market conditions, product innovations, and competitor's products.
Completed extensive product, policy and procedure training with Warner Chilcott.
05/2011 - 01/2012
Alliance Healthcare Group － PAHealthcare Communicator
Provide medical information services for pharmaceutical companies- Genetech, AstraZeneca and Shire detailing cost reduction programs (coupons, and brochures), drug information and samples.
Collect demographic data and disposition for product, sample and literature.
Pre-screening potential and current consumers for enrollment into a clinical/medical research trial(s), and sample benefits.
Provide drug/medical device product information; enroll participants in educational seminars Maintain excellent quality standards for all client programs; adhere to project guidelines; accurately collect information required by individual programs and correctly capture in specific program databases.
First line resource to patient's, providing education regarding prescribed medications; manufacturers recommended dosing and administration, drug interactions and side effects.
Recognized and completed first line documentation of product quality complaints and adverse events under FDA guidelines.
Utilize information systems to respond to patient and healthcare professional inquires using external online database tools.
Representatives and/or nurses either within a targeted specialty therapeutic area or within a niche market space.
01/2003 - 01/2010
Taylor Hospital Crozier County Medical System － PaPharmacy Technician
Processed and filled prescriptions within hospital environment.
Acted as a liaison with pharmacists, doctors and.
Medical staff; Entered prescription orders, fill prescriptions, and resolve rejections with discharge prescriptions.
Education and Training
University of the SciencesPhiladelphia, PaBachelor of Science: Pharmaceutical Marketing & Management
Science Concentration: Organic Chemistry, Autonomic and Neurological Pharmacology Pharmacokinetics, Pharmaceutical and Biomedical Analysis, Manufacturing Pharmacy, Pharmacy Law and Ethics, Immunology, Anatomy and Physiology.
Marketing Concentration: Marketing Management, Pharmaceutical Marketing Research, Marketing Applications in the Clinical Use of Drugs I, II, Consumer Behavior: Health Care Marketing Applications, Legal Aspects of Drug Development, Production, and Marketing, Pharmaceutical Marketing and Management III, IV.
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Companies Worked For:
Alliance Healthcare Group
Taylor Hospital Crozier County Medical System
University of the Sciences
Job Titles Held:
Market Research Analyst
Pharmaceutical Sales Representative
Bachelor of Science : Pharmaceutical Marketing & Management
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