Market Partner resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Results-driven and committed to continuous growth in sales revenue. Consistently achieves goals in revenues, new account development and product sales. Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Resourceful and skilled in convincing, persuading and closing sales deals. Team player and dependable.

  • Project Requirements
  • Consultative Sales Techniques
  • Market Trend Analysis
  • Strategic Oversight
  • Brand Visibility
  • Visual Merchandising
  • Effective Customer Communication
  • Developing New Business
  • Client Needs Assessment
  • Cash Register Operations
  • Rewards Programs
  • Interpersonal Communication Skills
  • Social Media Campaign
  • Promotions and Specials
  • Customer Service and Assistance
Work History
10/2021 to Current Market Partner Forward Air | Leetsdale, PA,
  • Worked independently.
  • Informed customers of promotions to increase sales productivity and volume.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Developed new business relationships and maintained existing through regular communications and effective account management.
  • Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
06/2011 to Current Hospitality Team Member Forward | Indianapolis, IN,
  • Collaborated with various team members to meet guests' requests.
  • Offered appropriate reservation options based on expected attendees when coordinating events.
  • Greeted and assisted over 300 guests every day and gathered information about each reservation.
  • Filed incident reports and handled inappropriate behavior to document problems and disturbances.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Increased customer service ratings significantly through personable service.
  • Collaborated with maintenance, housekeeping and security teams to resolve requests and issues efficiently.
09/1990 to 09/2020 Administrative Assistant Golden Gate Bridge District | City, STATE,
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Performed research to collect and record industry data.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Managed Access databases converting complex data into easy-to-interpret data.
  • Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Organized and updated schedules for executives.
  • Used software to coordinate meetings, appointments and tasks senior executives.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Scheduled appointments and handled calenders for senior leadership.
  • Prepared presentations, materials and documentation for use executives in meetings and engagements.
  • Seamlessly interacted with colleagues to plan and complete special projects.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
  • Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
11/2010 to 01/2016 Sales Associate White House Black Market | City, STATE,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns and assisted customers with other selections.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Expected in 06/1986 Associate of Arts | Business Administration Santa Rosa Junior College, Santa Rosa, CA GPA:
Expected in 06/1983 High School Diploma | Rancho Cotate High School, Rohnert Park, CA GPA:

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Resume Overview

School Attended

  • Santa Rosa Junior College
  • Rancho Cotate High School

Job Titles Held:

  • Market Partner
  • Hospitality Team Member
  • Administrative Assistant
  • Sales Associate


  • Associate of Arts
  • High School Diploma

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