Goal-oriented marketing expert with natural talents in developing and implementing successful strategies, driving profits, increasing market shares and strengthening customer dominance. Hardworking, performance-oriented leader offering proven expertise in project development, team supervision and campaign enhancement. Prepared to bring 10+ years of progressive experience and take on challenging position with opportunity to make lasting impact on company and customer success. Successful marketing leader with proven accomplishments in driving market growth and firm profits. Articulate and driven leader with high energy and engaging personality. Hardworking team builder able to motivate personnel to maximize performance.
Skills
PeopleSoft
Budgeting and Allocation
Strategic planning
Market Positioning
Staff management
Budgeting
Client communication
P&L management
Behavior improvements
Work History
Market Manager, 07/2019 to Current Manpower Group Inc. – Portsmouth, NH,
Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
Planned and executed events and marketing programs, producing [Number] times goal of qualified leads.
Built brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Oversaw preparation of marketing copy, images, videos, emails and other collateral.
Built and strengthened strategic relationships with vendors, advertising agencies and leading [Industry] partners.
Business Owner, 09/2018 to 07/2019 Raising Canes Chicken – Burbank, CA,
Conducted target market research to scope out industry competition and identify advantageous trends.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels [Number]%.
Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
Put together realistic budgets based upon costs and fees for effectively operating business.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Learned and remained updated on statutory requirements and regulations.
Kept all building areas and equipment functional and well-organized to promote business performance.
Employed prompt decision-making and in-depth research to resolve issues efficiently and effectively.
Manager, 09/2011 to 07/2018 Circle K Corp. – City, STATE,
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Built talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Performed 3 month reviews assessing each employee's performance and developed improvement plans.
Coordinated weekly conferences with store associates to communicate sales and customer service goals.
Managed all aspects of store operations, including organization, maintenance and purchasing functions.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
Trained and guided team members to maintain high productivity and performance metrics.
Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
Trained team members in successful strategies to meet operational and sales targets.
Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices.
Answered questions about store policies and concerns to support positive customer experiences.
Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
Addressed and resolved strategy issues to support sales management and guide business direction.
Completed routine store inventories.
Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Performed nightly store and team performance audits.
Reduced workflow inconsistencies by recruiting and hiring capable staff members.
Education
GED: , Expected in Mainland High School - Daytona Beach, FL GPA:
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