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manufacturing production supervisor resume example with 18+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Highly-motivated. with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

I maintain my own site for my personal expression and research. I'm working on my first book and your site helped me find great information, your site is an example of the mindful businesses I intend promote freely. I was looking to ask permission to promote your site on my link page. I then saw the volunteer link, but being that I'm in Central Kentucky, the remote position was optimal. I have experience working remotely as part of my call center experience.

Skills
  • Schedule oversight
  • Workflow Optimization
  • Records administration
  • Digital Archiving
Education and Training
Sullivan University Louisville, KY Expected in 09/2023 Associate of Science : Information Technology - GPA :
Experience
Cornerstone Building Brands - Manufacturing Production Supervisor
Usa ● Turlock, CA, 11/2017 - 12/2019
  • Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
  • Completed production plans by scheduling and assigning personnel, revising schedules and establishing priorities.
  • Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
  • Supported safety programs to reduce and eliminate employee injuries.
  • Established and updated production schedules to meet changing demands.
  • Coordinated production requirements with material handling and staffing functions.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Monitored staff training and output to meet compliance, productivity and revenue goals.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
  • Provided input for performance reviews and identified areas for additional improvement.
Clean Harbors, Inc. - Warehouse Lead
Deer Park, TX, 02/2013 - 04/2016
  • Used computer and company software to enter shipment and inventory records.
  • Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Maintained inventory records with timely updates.
  • Protected company inventory by maintaining and organizing storage areas.
  • Reviewed work orders to determine work assignments and material and equipment needs.
  • Completed daily document logs to track shipments and inventory.
  • Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.
  • Led and complied with safety and wellbeing efforts on assigned shift.
  • Scanned products to provide accurate tracking using [Type] warehouse management system.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
Legacy Marketing - Field Manager
Columbus, OH, 09/2008 - 05/2012
  • Managed field crews and technicians working at customer job sites and verified strong job performance via metrics tracking and customer satisfaction interviews.
  • Scheduled vehicle routes and arranged employee-client meetings.
  • Researched and understood local and regional building codes and environmental, health and safety requirements and orchestrated full compliance of team's on-site work.
  • Drafted vehicle maintenance and repair reports and budgeted for fleet vehicle care.
  • Created plans to help employees improve by tracking progress and sending results to HR personnel.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Produced thorough, accurate and timely reports of project activities.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Assigned work and monitored performance of project personnel.
  • Recruited and trained new employees to meet job requirements.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Analyzed business performance data and forecasted business results for upper management.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Created and managed budgets for travel, training and teambuilding activities.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
Cdr Maguire - Call Center Operations Manager
Portland, OR, 08/1998 - 01/2008
  • Monitored performance by reviewing relevant reporting data and producing statistical reports.
  • Facilitated individual coaching sessions with CSRs to realign productivity goals.
  • Delivered constructive call process feedback.
  • Motivated and promoted team employees from within for key leadership roles.
  • Developed quality assurance standards and established targets for all staff.
  • Set and managed performance benchmarks for call center employees.
  • Accomplished call center resource objectives by recruiting, selecting and orienting new employees.
  • Conducted periodic performance reviews to determine employee eligibility for merit increases and bonuses.
  • Developed employee performance and satisfaction optimization programs.
  • Used automated call center customer survey and tracking system to gain valuable feedback for continuous improvement efforts.
  • Determined and formulated policies, procedures and business strategies to meet growth objectives of company.
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
  • Completed connections between callers, departments and professionals.
  • Monitored emergency and code alarms, making emergency announcements or routing emergency calls to appropriate location.
  • Operated telephone switchboard of 15 employees and routed calls to correct destination.
  • Recorded messages, suggesting rewording for clarity or conciseness.
  • Used reference files to answer simple questions about client business.

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Resume Overview

School Attended

  • Sullivan University

Job Titles Held:

  • Manufacturing Production Supervisor
  • Warehouse Lead
  • Field Manager
  • Call Center Operations Manager

Degrees

  • Associate of Science

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