Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • Reporting and documentation
  • Product testing
  • Maintenance & Repair
  • PPE use
  • Project planning
  • Time management
  • Team building
  • Communication
  • Clerical
  • Training & Development
  • Critical thinking
  • Reliable and trustworthy
  • First Aid/CPR
  • Active listening
  • Analytical
  • MS Office
  • Multitasking
  • Organizational skills
  • People skills
Manual Tester, 09/2018 to Current
DeloitteBowie, MD,
  • Verified aspects of integration testing, functional testing and regression testing.
  • Executed test scripts and logged defects, working with application team to resolve issues arising out of testing process.
  • Created test results and tested summary deliverables to enable production implementation readiness.
  • Participated in sprints to verify solutions applied met business requirements appropriately.
  • Identified quality issues per defined processes and escalated potential quality issues immediately to management.
  • Created and executed test cases for large business initiatives, automating test cases and for regular execution.
  • Evaluated problems identified in production and assisted with resolution strategies.
  • Worked with product development engineers to isolate issues by collecting and analyzing detailed process steps, log files and data input.
  • Led TDD (Test Driven Development), Functional and Integration, Regression and UAT Testing initiatives.
  • Collaborated with self-directed development teams and partners, building upon existing Scaled Agile for enterprise (SAFe) Agile processes.
  • Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
  • Identified production concerns and worked with supervisors to understand and remedy situations.
  • Completed daily inspection rounds covering all facility equipment and machinery.
  • Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards or quality levels.
  • Assigned and marked items with grades and official acceptance or rejection status.
  • Repaired malfunctions, reassembled items and performed final tests.
  • Produced official reports of findings to meet regulatory standards and assist senior leadership with improving operations.
  • Learned new testing methods through continued education and research.
  • Calibrated products to match design and operational specifications.
  • Compared product and materials colors, shapes, textures and grades with predetermined templates.
  • Noted changes during testing in project documentation.
  • Checked software programs for usability, functionality and design issues.
Sales Manager, 06/2016 to 09/2018
Ipg MediabrandsBirmingham, AL,
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Maintained professional network of potential clients and business opportunities.
  • Boosted team morale and overall sales volume by creating employee incentive sales contests.
  • Created and finalized quotes to complete deals between company, vendors and customers.
  • Developed and implemented new sales strategies to update product lines.
  • Formalized sales process to enhance operations and promote acquisition of new customers.
  • Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
  • Researched and capitalized on emerging opportunities to build business and expand customer base.
  • Partnered with marketing team to align sales strategy with brand messaging across communication channels.
  • Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
  • Oversaw management and implementation of new revenue strategies, sales initiatives and customer engagement tactics to increase market share.
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Achieved company growth for several consecutive years through market expansion and sales.
Administrative Assistant, 04/2014 to 05/2016
Granite Construction IncRedlands, CA,
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Updated details in company database by keying in customer contacts and delivery dates.
  • Maintained inventory in supply closet to prevent shortages.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Directed customer communication to appropriate department personnel.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
  • Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.

Knowledgeable Manual Tester with 3 years of experience evaluating current solutions for efficiency and sustainability. Implements assessments to gauge functionality, reporting test results and suggesting improvements. Systematic in eliminating impediments to greater productivity.

Education and Training
GED: , Expected in 05/2013
George Mason University - Fairfax, VA

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  • George Mason University

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  • GED

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