- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
- Reporting and documentation
- Product testing
- Maintenance & Repair
- PPE use
- Project planning
- Time management
- Team building
- Communication
- Clerical
- Training & Development
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- Critical thinking
- Reliable and trustworthy
- First Aid/CPR
- Active listening
- Analytical
- MS Office
- Multitasking
- Organizational skills
- People skills
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Manual Tester, 09/2018 to Current
Deloitte – Bowie, MD,
- Verified aspects of integration testing, functional testing and regression testing.
- Executed test scripts and logged defects, working with application team to resolve issues arising out of testing process.
- Created test results and tested summary deliverables to enable production implementation readiness.
- Participated in sprints to verify solutions applied met business requirements appropriately.
- Identified quality issues per defined processes and escalated potential quality issues immediately to management.
- Created and executed test cases for large business initiatives, automating test cases and for regular execution.
- Evaluated problems identified in production and assisted with resolution strategies.
- Worked with product development engineers to isolate issues by collecting and analyzing detailed process steps, log files and data input.
- Led TDD (Test Driven Development), Functional and Integration, Regression and UAT Testing initiatives.
- Collaborated with self-directed development teams and partners, building upon existing Scaled Agile for enterprise (SAFe) Agile processes.
- Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
- Identified production concerns and worked with supervisors to understand and remedy situations.
- Completed daily inspection rounds covering all facility equipment and machinery.
- Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards or quality levels.
- Assigned and marked items with grades and official acceptance or rejection status.
- Repaired malfunctions, reassembled items and performed final tests.
- Produced official reports of findings to meet regulatory standards and assist senior leadership with improving operations.
- Learned new testing methods through continued education and research.
- Calibrated products to match design and operational specifications.
- Compared product and materials colors, shapes, textures and grades with predetermined templates.
- Noted changes during testing in project documentation.
- Checked software programs for usability, functionality and design issues.
Sales Manager, 06/2016 to 09/2018
Ipg Mediabrands – Birmingham, AL,
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Maintained professional network of potential clients and business opportunities.
- Boosted team morale and overall sales volume by creating employee incentive sales contests.
- Created and finalized quotes to complete deals between company, vendors and customers.
- Developed and implemented new sales strategies to update product lines.
- Formalized sales process to enhance operations and promote acquisition of new customers.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Researched and capitalized on emerging opportunities to build business and expand customer base.
- Partnered with marketing team to align sales strategy with brand messaging across communication channels.
- Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
- Oversaw management and implementation of new revenue strategies, sales initiatives and customer engagement tactics to increase market share.
- Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
- Achieved company growth for several consecutive years through market expansion and sales.
Administrative Assistant, 04/2014 to 05/2016
Granite Construction Inc – Redlands, CA,
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Updated details in company database by keying in customer contacts and delivery dates.
- Maintained inventory in supply closet to prevent shortages.
- Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
- Directed customer communication to appropriate department personnel.
- Tracked and submitted employee timesheets to accounting department for payroll processing.
- Monitored attendance records by taking note of staff vacation time, sick days and personal days.
- Prepared packages for shipment by generating packing slips and setting up courier deliveries.
- Arranged travel and hotel accommodations for international and domestic business meetings and trips.
- Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
- Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
- Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
Knowledgeable Manual Tester with 3 years of experience evaluating current solutions for efficiency and sustainability. Implements assessments to gauge functionality, reporting test results and suggesting improvements. Systematic in eliminating impediments to greater productivity.
GED: , Expected in 05/2013
George Mason University - Fairfax, VA
GPA:
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