Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Dependable business manager bringing management experience and a willingness to take on added responsibility to meet
tight deadlines.
Skills
Time management Recruitment and talent development
Staff training/development Results-oriented
Consistently meet goals Deadline-oriented
Conflict resolution Strong work ethic
Experience
02/2005 to 07/2015Managing PartnerDarden Restaurants, Inc. | Memphis, TN,
Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary.
Developed and executed marketing programs and general business solutions resulting in increased company exposure,
customer traffic, and sales.
Credited for playing a key role in generating over $2 million per year in revenues.
Executed training programs.
Managed day-to-day development issues.
Facilitated a fast-paced and dynamic entrepreneurial environment.
Managed a staff of 50 people.
10 years of operations experience.
15 years of industry experience.
Directed managers of a rapidly growing team.
Oversaw HR training, coaching, mentoring and staff retention.
Translated business priorities into implementable actions.
Revised plans as needed to meet changing goals and requirements.
Represented the company at conferences and seminars.
Consistently provided friendly guest service and heartfelt hospitality.
Promptly and empathetically handled guest concerns and complaints.
Demonstrated integrity and honesty while interacting with guests, team members and managers.
Maintained high standards of customer service during high-volume, fast-paced operations.
Built loyal clientele through friendly interactions and consistent appreciation.
Cross-trained and coordinated scheduling with team members to ensure seamless service.
Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
Spoke with patrons to ensure satisfaction with food and service
Consistently offered professional, friendly and engaging service.
09/2015 to 05/2017Assistant ManagerWendy's | Fort Washington, MD,
Managed team of 30 employees.
Served as mentor to junior team members.
Oversaw the growth and development of key employees and supervisors.
Lowered payroll and food cost through execution of company's systems and procedures.
Increased sales through marketing, inside and outside the 4 walls.
Education and Training
Expected in 2003Bachelor of Arts | Business ManagementSoutheastern Louisiana University, Hammond, LAGPA: Business Management
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